Ratings based on 182 Verified Reviews
2.6 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
we ended up switching rooms due to plumbing issues. water on the floor. dirty floor and bedding. holes n the walls.
Comment from Hotel Management
1 May 2024 by Hotel Manager , Hotel Management
Dear Jessica,We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, You can be sure about a safe stay with us. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Jeremy,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler from Lake City
Posted 27 Apr 2024
While Clarion has obviously purchased this motel, it is far from ready to rent under their banner. This is a rough motel with illusions of Clarion lightly brushed around.
Rooms, linens, furnishings are a very cheap imitation of what we usually find in a Clarion. Doors do not seal, window coverings do not provide privacy,. Hopefully the renovations will result in better quality than what we saw in a room that supposedly had been refurbished.
I do not recommend this l8cation and will not be back.
The one bright spot was the woman working the desk who was friendly & professional!
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Susan,We're sorry to hear about your disappointment with your recent stay. Your feedback is important to us, and we apologize for any discrepancies between the quality of our accommodations and your expectations. Rest assured, we take your comments seriously, and we will address these concerns with our management team to ensure improvements are made. We're glad to hear that our front desk staff provided friendly and professional service. We appreciate your input and will strive to provide a better stay for future guests. Sincerely, Hotel Manager
by A verified traveler
Posted 24 Mar 2024
Nothing
Comment from Hotel Management
30 Mar 2024 by Hotel Manager , Hotel Management
Dear Bart,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Mar 2024
I checked in and decided to go to different hotel. I guess my $$ is gone.
Comment from Hotel Management
18 Mar 2024 by Hotel Manager , Hotel Management
Dear Thomas,We're sorry to hear that you decided to go to a different hotel after checking in. We understand that circumstances may change, and we regret any inconvenience this may have caused. We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. Sincerely, Hotel Manager
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Hotel Manager, Hotel Management
Dear Brennica,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Jan 2024
We asked for a Handicap accessible room we ask for a shower chair. The room they gave us it was all dirty there was no accessible for wheelchairs, No shower chair, they gave us another room.
The sink wouldn't drain. The phone didn't work. You can't even call The front desk and the A. C. wasn't working The lock on the door would not lock, and the breakfast was in a bag to take. Nothing at all what the website said. I really want my money back they need to pay us for staying there. We was very unhappy!
Comment from Hotel Management
30 Jan 2024 by Hotel Manager, Hotel Management
Dear Kathy,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
14 Jan 2024 by Hotel Manager, Hotel Management
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Hotel Manager, Hotel Management
Dear Guest,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jan 2024 on Hotels
Está bien es acogedor y está en buen precio por noche.
Comment from Hotel Management
9 Jan 2024 by Hotel Manager., Hotel Management
Dear Guillermo,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
