Ratings based on 127 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Staff are helpful and the hotel is average. Outdated furniture, the beach is rocky.
Overall, doesn’t match 4 stars category… Hence, overpriced for the quality of stay and services.
Comment from Hotel Management
17 Jun 2024 by Pearle Beach Team, Hotel Management
Dear guest, Greetings from Pearle Beach Team. We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all our team members! We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even more Thank you again for your kind words and see you hopefully real soon! Best regards, Pearle Beach Team
by A verified traveler
Posted 6 Jun 2024
We were given a room where the air conditioner leaked and woke to find the floor soaked. The shower head fell on my head whilst showering and we were told we had to pay for the day use after explaining to the resort this had been paid for as part of our package but they argued that it hadn't. Overall, very disappointed in the resort.
Comment from Hotel Management
17 Jun 2024 by Pearle Beach Team, Hotel Management
Dear guest, Greetings from Pearle Beach Team. Thank you for taking the time to write your review and share your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are very sorry to hear that your experience with us did not meet up your expectations. Should you wish to discuss the issues you encountered with one of the members of the management, we will be glad to call you at any time of your convenience. Could you please provide us with a phone number so that we can schedule a call? In the meantime, rest assured that your comments have been taken into consideration and we will sincerely take your feedback to the team to ensure we continuously maintain our standards. With thanks and kind regards, Pearle Beach Team
by A verified traveler
Posted 29 May 2024
Near the beach
Comment from Hotel Management
17 Jun 2024 by Pearle Beach Team, Hotel Management
Dear guest, Greetings from Pearle Beach Team. We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all our team members! We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even more Thank you again for your kind words and see you hopefully real soon! Best regards, Pearle Beach Team
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Pearle Beach Team, Hotel Management
Dear guest, Greetings from Pearle Beach Team. We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all our team members! We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even more Thank you again for your kind words and see you hopefully real soon! Best regards, Pearle Beach Team
by A verified traveler
Posted 6 Dec 2023
Pros:
I loved the location on beach, the staff at the front desk were very friendly and my room was spacious and clean.
Cons: the food was not impressive at all especially for the price. The property is a bit outdated
Comment from Hotel Management
17 Jun 2024 by Pearle Beach Team, Hotel Management
Dear guest, Greetings from Pearle Beach Team. Thank you for taking the time to write your review and share your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are very sorry to hear that your experience with us did not meet up your expectations. Should you wish to discuss the issues you encountered with one of the members of the management, we will be glad to call you at any time of your convenience. Could you please provide us with a phone number so that we can schedule a call? In the meantime, rest assured that your comments have been taken into consideration and we will sincerely take your feedback to the team to ensure we continuously maintain our standards. With thanks and kind regards, Pearle Beach Team
by A verified traveler
Posted 9 Oct 2023 on Hotels
Comment from Hotel Management
17 Jun 2024 by Pearle Beach Team, Hotel Management
Dear guest, Greetings from Pearle Beach Team. We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all our team members! We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even more Thank you again for your kind words and see you hopefully real soon! Best regards, Pearle Beach Team
by A verified traveler
Posted 27 Aug 2023
Comment from Hotel Management
4 Sep 2023 by Pearle Beach, Hotel Management
Dear guest,Greetings from Pearle Beach Team.We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all of our team members!We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even moreThank you again for your kind words and see you hopefully real soon!Best regards,Pearle Beach Team
by A verified traveler
Posted 22 Jul 2023
I booked a standard room I now know they call basic for 5 nights and paid £130 a night
When I arrived they said they my room
Was in the block on the road side because my room was standard/ basic.
The entrance of the block smelt of drainage Like a sewer / toilet . The traffic started At 6am until 6pm I could hear the road traffic constantly. I complained and wanted a refund so I could book another hotel after travelling 11 hours from Uk and paying £130 I was expecting a lovely room and beach like in the pictures. Please note The beach has been photo shopped to look like it’s a white long beach but it’s very short and is slanted like on a hill and it’s uncomfortable to lay down. It has corals and stones . The whole of flic en flic beach has corals stones and seaweed unless you have a 5 star hotel then the beach is better looked after. This hotel is out dated with old brown wood And Very over priced . Not worth the money . Do not waste your holiday or Honeymoon going there . The staff are not helpful at all .A drainage toilet smell would come on at night into the room i called the night staff and they agreed it smelt bad and moved me to another room. In the morning I saw the manager Dave and explained to him
About the road noise and bad smell. The night staff who smelt the room was to scared of him and lied that it didn’t smell. I booked 5 nights but only stayed for 3 and left so I lost my
Money . Please read others reviews on here . Don’t be fooled by the pictures.
Comment from Hotel Management
4 Sep 2023 by Pearle Beach Team, Hotel Management
Dear guest, Warm greetings from Pearle Beach Resort & Spa Thank you for having chosen our resort and for taking the time to share your unfortunate experience. It is always very valuable for us to understand our guest's experiences, so that we can continue to review our service standards. It is of course with great concern that we have learnt we failed to meet your expectations while you were in house. We have shared your comments with the management team who are very eager to analyse and work on the shortfalls in order to restore your trust in our services. Thank you again for taking the time to write your review and we sincerely look forward to another opportunity of welcoming you back in our resort Best regards, Pearle Beach Team
by A verified traveler
Posted 28 Jun 2023
Comment from Hotel Management
4 Sep 2023 by Pearle Beach Team, Hotel Management
Dear guest,Greetings from Pearle Beach Team.We are so glad to see that you had a good time under our care. We strive each day to provide the most amazing experience to our guests and are always happy and satisfied to read that our service was up to their expectations. Your review brings warmth to the hearts of all of our team members!We hope to see you soon back to our hotel and rest assured that we will receive you with the same enthusiasm, conviviality, excellence... And even moreThank you again for your kind words and see you hopefully real soon!Best regards,Pearle Beach Team
by A verified traveler
No value for money
Posted 20 Apr 2023 on HotelsSmell very bad, looks very old
Comment from Hotel Management
25 Apr 2023 by Pearle Beach Resort & Spa, Hotel Management
Dear guest, Warm greetings from Pearle Beach Resort & Spa.Thank you for having chosen our resort and for taking the time to share your unfortunate experience. It is always very valuable for us to understand our guest's experiences, so that we can continue to review our service standards. It is of course with great concern that we have learnt we failed to meet your expectations while you were in house. We have shared your comments with the management team who are very eager to analyse and work on the shortfalls in order to restore your trust in our services.Thank you again for taking the time to write your review and we sincerely look forward to another opportunity of welcoming you back in our resort.Best regards,Pearle Beach Resort & Spa
