Ratings based on 267 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Gentleman at front desk reception was wonderful, the staff in the restaurant/bar for both dinner and breakfast were cold and unfriendly. Wonderful view of the fjord right on the water, however be aware that there is a fish factory and at times the smell is extremely strong. Loved our clean and comfortable room.
5 out of 5
by A verified traveler from Norris City

Posted 2 Jun 2024
The museum in the lobby part of the buildung was so great! Be sure to see the downstairs section too. The rooms were adorable and we had the most lovely view of the fjord. All was great.
5 out of 5
by A verified traveler

Posted 31 May 2024
We loved our stay here!! I could not recommend it more.
5 out of 5
by A verified traveler from Astoria

Posted 23 May 2024
everything very good
2 out of 5
by A verified traveler

Posted 28 Apr 2024
This hotel used to be a small-town hospital. The “free exhibit” showcased next to the check-in counter and underground tunnel (tbh I am too scared to go through that tunnel to the restaurant across the street) made me feel uneasy. When we checked in, no one were at the reception desk, but the pre-world world hospital setting with figures wearing 18th century clothes freaked me out. I couldn’t stay inside the reception area to wait for the staff. Anyway, I will never pick this hotel again.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Friendly staff, lovely view, but not much to do in the area.
4 out of 5
by A verified traveler

Posted 18 Mar 2024
Good location near the hot springs! Super clean with a nice breakfast!
4 out of 5
by A verified traveler

Issue at the breakfast

Posted 25 Oct 2023 on Hotels
I had an issue: I booked two days at the hotel, included breakfast. At the first day the breakfast was complete, with white bread, croissants and sweet pastries. At the second day only white bread was available because a big group of a travel agency finished with the all assortment of sweets breads. More five couples of guests stayed without this service. A note: we payed for the breakfast, it is not for free… this is a non organization method to supply all the guest in the same way.
5 out of 5
by A verified traveler

Posted 20 Oct 2023
Raphael was s gem! What a fantastic receptionist. The property was super clean and comfortable. I would add a few options to the menu, but in all, will recommend.
5 out of 5
by A verified traveler from Fairview

Posted 18 Sep 2023
Geat hotel, great staff. Views were amazing. Close to all the attractions.