Ratings based on 944 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
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Comment from Hotel Management
13 May 2024 by Peter B, Hotel Management
Dear Louis,Thank you for the excellent rating on Expedia. We're thrilled to receive a 5 out of 5 from you! Your satisfaction is our top priority, and it's wonderful we met your expectations. We look forward to welcoming you back for another outstanding experience.Kind Regards, Guest Services
by A verified traveler
Posted 6 May 2024
Good value and central for our needs
Comment from Hotel Management
13 May 2024 by Peter B, Hotel Management
Dear Howard,Thank you for sharing your positive 5 out of 5 feedback. We are thrilled that you found our hotel to be of good value and conveniently located for your needs. We appreciate your high rating and look forward to your next visit!Kind Regards, Guest Services Melbourne Metropole Central
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
13 May 2024 by Peter B, Hotel Management
Dear Mitchell,Thank you for choosing to stay with us and for your high rating. We’re pleased to know that you found our courtyard quite nice and relaxing.Kind Regards, Guest Services Melbourne Metropole Central
by A verified traveler
Posted 1 May 2024
Was super happy all round. Cheers
Comment from Hotel Management
13 May 2024 by Peter B, Hotel Management
Dear Paul,Thank you for your glowing review on Expedia and for choosing Melbourne Metropole Central. We are delighted that you were super happy with your overall experience. Your satisfaction is very important to us, and we look forward to welcoming you back soon for another great stay. Cheers!Kind Regards, Guest Services Melbourne Metropole Central
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Peter B, Hotel Management
Dear Max,Thank you for choosing to stay with us during your visit. We appreciate your feedback and are pleased that you had a positive experience.We wish you safe travels to your next destination and look forward to welcoming you back in the future.Kind Regards,Guest ServicesMelbourne Metropole Central
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Peter B, Hotel Management
Dear Anthony,Thank you for sharing your feedback. We're here to deliver a top-notch experience, so we're keen to learn how we might improve. We hope to have another opportunity to host you and deliver a five-star stay.Kind regards, Guest Services, Melbourne Metropole Central
by A verified traveler
Posted 15 Apr 2024
The lady at reception was lovely. We will stay again. Balcony next time.
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Robert,Thank you for your wonderful feedback and for highlighting the warm service provided by our reception team. We're thrilled that you're planning another stay with us—be sure to mention your preference for a balcony room, and we'll do our best to accommodate your request. We look forward to welcoming you back soon!Kind regards,Guest Services, Melbourne Metropole Central
by A verified traveler
Posted 12 Apr 2024
Fantastic staff. Check in was quick and easy. Room was very spacious and clean
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Peter,We're overjoyed to receive your five-star review for Melbourne Metropole Central. Your praise for our staff and the ease of check-in is much appreciated. It's wonderful that the spaciousness and cleanliness of our rooms contributed to a fantastic experience.We look forward to the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Metropole Central
by A verified traveler
Posted 10 Apr 2024
the apartment was very nice and was all that we required for an overnight stay.
Didn't fully utilize all the available services at metropole
I had traveled to Melbourne for a hospital visit the next day.
Highly recommend this accommodation venue.
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Robert,Thank you for your kind words and for recommending Melbourne Metropole Central. We're glad that the apartment met all your needs for an overnight stay. It's great that our accommodation contributed positively to your visit to Melbourne.We wish you well and hope to serve you again under better circumstances.Kind regards,Guest ServicesMelbourne Metropole Central
by A verified traveler
Posted 8 Apr 2024
Having always takes such good care to pass on our room requests to more recent employees of The Metropole. He us never to bust to handle us with care” and it keeps up coming back to our “Melbourne home” for now 17 years! Thanks Gavin!
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Lizzie,Thank you so much for your glowing review and for your loyalty to Melbourne Metropole Central over the years! We're thrilled to hear that Gavin has consistently ensured your stays are comfortable and that your room preferences are always considered. It's our pleasure to be your "Melbourne home," and we look forward to many more years of welcoming you back!Kind regards, Guest Services, Melbourne Metropole Central
