Ratings based on 495 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
No pool or other aminitys available, only the restaurant, which was nothing to get excited about, portions were inder renovations
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 25 Apr 2024
The hotel room was dated. Floors need to be refurbished. The bed was not very comfortable. I liked that there were 2 bathrooms in the room. I liked the size of the balcony, however the balcony glass was not clear not sure if was becuz of ocean mist or just needed to be cleaned. There was a good ocean view. The shower in the bedroom wet the floor every time you showered. I was not impressed and actually disappointed for a four star hotel.
by A verified traveler
Posted 9 Apr 2024
by A verified traveler from LANCASTER
Posted 31 Mar 2024
The staff was fabulous! Everything is within walking distance and the beach is across the street!!!! Can’t wait to stay here again!!
by A verified traveler from Portimao
Posted 29 Mar 2024
by A verified traveler
Posted 25 Dec 2023
This was a great stay. Beautiful beach views, close to restaurants and shops and the rooms were very spacious.
by A verified traveler
Posted 21 Nov 2023 on Hotels
by A verified traveler
Posted 5 Nov 2023
Great hotel with a great service and location.
by A verified traveler
Posted 27 Oct 2023
This hotel is drab, with the feeling similar to that of a hospital converted to a lodging facility. It is severely out dated and lacking maintenance, as internal doors are falling off their hinges and light bulbs are burnt or fixtures out of working order both in and out of the rooms. They are currently “between seasons” and the absence of a functioning air conditioning unit has my room at 24.5°C (76.1°F).
We attempted to sit in their restaurant, initially only for tea, but were told that given the nature of what we intended on consuming, we would be “better served” in the outside bar area, which was considerably louder. The staff, outside of the gentlemen who checked us in, are lacking in the space of service, and the expectation we uproot our room at midnight to swap us to another wing of the hotel is not reasonable or hospitable.
The room was only stocked with bath towels in one of the two bathrooms (which oddly enough was not the one inside of the main room) and outside of a safe and a bottle of water, had nothing else.
Lastly, the pillows are thin, tough, and of inferior quality, very much in line with the rest of this establishment.
