Ratings based on 36 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
LUXURY STAY
Posted 11 Feb 2024 on HotelsThis was an INCREDIBLE stay. The staff are so friendly, accommodating and helpful. The grounds are absolutely stunning. This was the best road I have ever stayed in. We are sad we only had three nights, we did not want to leave. For luxurious, private and and unforgettable stay, be sure to book here. This was a visit beyond expectations. Houda, and Mohammed and Mohammed made our trip the very best it could be!
Comment from Hotel Management
11 Feb 2024 by Mrs Dominique - Owne Riad Mayfez, Hotel Management
Dear Benjamin,We would sincerely like to thank you for taking the time to publish this wonderful review following your stay at Riad Mayfez.We are so glad to read that we managed to make you live a unique experience. We are more than happy to know that you enjoyed every aspects of your stay especially the service of our attentive and welcoming team.Once again thank you very much for such a nice feedback, it is very rewarding for all of us.I will share with Houda, Mohamed and the entire team. We hope to see you back soon in your home away from home! Kind Regards, Dominique
by A verified traveler
Posted 25 Nov 2023
If I could give more stars I would. Highly recommend. Beautiful Riad with the absolute BEST STAFF. Did not want to leave
Comment from Hotel Management
29 Nov 2023 by Dominique Laraqui - Owner Riad Mayfez, Hotel Management
Dear Quanta,I would like to thank you so much for this wonderful message.We feel blessed that Riad Mayfez Suites & Spa has been such a great experience for you. I am also pleased to read that all the team pleased you during your stay. I will let them know about your kind words. It will be a pleasure to welcoming you again to Riad Mayfez Suites & Spa.Kindest regards,Dominique
by A verified traveler
The best riad!!
Posted 24 Nov 2023 on HotelsWhere should I begin… we had an absolutely amazing experience at Mayfez. Ms.Houda and Mohammed made sure we were more than well taken care of. We were so spoiled by the cozy Riad living style. From the welcome tea and pastry, to the spacious rooms, to the lovely patio, to the cozy dining room, to the hearty breakfast. to every little detail. This was the best stay for our Morocco trip! We would definitely stay here if we ever visit Fes again. If you are reading this review, look no further. You will not regret it!
Comment from Hotel Management
25 Nov 2023 by Mrs Dominique, Owner/Managing Director Riad Mayfez, Hotel Management
Dear guest,Thank you so much for your amazing review. You made our day.We are so glad to read that we managed to exceed your expectations. It fills us with so much joy to read how much you enjoyed your stay with us at the hotel and that we made a lasting impression with your first visit.Our staff is dedicated to providing you with an incomparable level of service and we are more than happy to have met your expectations.We are more than happy to know that you enjoyed our stylish and comfortable rooms, our homemade breakfast and our lifestyle.On behalf of the team, we truly hope that we can welcome you back for another stay soon. Warm regards.
by A verified traveler
A beautiful riad lead by an amazing team
Posted 30 Oct 2023 on HotelsWhat a magical place that will make you feel at home. I travel a lot and Mayfez showed me a new way to travel. I first stayed here as somewhere to just rest. Mayfez should actually have been our destination! The team - Houda, Mohammed, Driss, and Rachid - are so dedicated, kind, and wonderful. They pay close attention to every detail during our stay: making sure all legs of our transportation are well planned, activities are smoothly coordinated, food are excellent, rooms are very comfortable. If there is any room for the team to go above and beyond, there is no hesitation that they will jump on the opportunity to offer assistance. They are a quick WhatsApp chat away. Mayfez is a true riad. Images will not do justice to this sublime wonder. When you walk around the property, you will discover endless treasures. Thank you for creating and sharing this precious gem with us.
Comment from Hotel Management
1 Nov 2023 by Dominique Owner Riad Mayfez Suites & Spa, Hotel Management
Dear David,I would like to thank you so much for this wonderful review.We feel blessed that Riad Mayfez Suites & Spa has been such a great experience for you. I am also pleased to read that all the team pleased you during your stay. I will let them know about your kind words. It will be a pleasure to welcoming you again to Riad Mayfez Suites & Spa.Kindest regards,
by A verified traveler
Posted 8 Oct 2023
The staff was attentive and helpful. The property was beautiful and unique!
Comment from Hotel Management
9 Oct 2023 by Dominique - Riad Mayfez Suites & Spa Owner, Hotel Management
Dear Kimberly,We would sincerely like to thank you for taking the time to publish this nice review following your stay at Mayfez.What a pleasure to read that we managed to make you live an excellent stay.We are so delighted to know that you enjoyed this experience especially our friendly and helpful team, our central location in the medina and the design of the hotel. Once again, many thanks for sharing such a great feedback. I will send your rewarding review to the butlers and the rest of the team.We look forward to welcoming you back very soon in your home away from home! Kind Regards,Dominique
by A verified traveler
A hotel gem
Posted 11 Jun 2023 on HotelsWe had a poor check in experience due to some Communication issues but once in our room the hotel was wonderful. The service and staff were fabulous and the food superior. Enjoying the Road was the best part of our trip.
Comment from Hotel Management
17 Jun 2023 by Mrs Dominique Laraqui-Owner Riad Mayfez, Hotel Management
Dear Mary Jane,Thank you for sharing this rich and nice review following your recent stay at Riad Mayfez Suites & Spa ! I am very happy you appreciated your time with us and the layout of your room. First of all, I am delighted to read that you enjoyed our kind and exceptional staff, the design and cleanliness of your suite, as well as our gastronomy.However, I am deeply sorry that we failed at check-in. As mentioned earlier, I thought that after 3 month in service, our new butler would be able to cope and I was wrong. Once again, we deeply apologize for the inconvenience caused. We look forward to welcoming you back in a near future and having the opportunity of serving you again.Warm Regards,Dominique
by A verified traveler
Posted 26 May 2023
Incredible team, extremely accommodating!
Comment from Hotel Management
28 May 2023 by Mrs Dominique Laraqui - Owner Riad Mayfez, Hotel Management
Dear Mrs Mona,Thank you for your nice message. We understand travel disruptions are always very annoying and we are always keen to alleviate inconveniences to our guests.We are happy you appreciated our free last minute cancellation following your issue with your airline and hope you enjoyed your trip to Morocco.We definitely look forward to greeting you in Fez on a next occasion.Best Regards,DominiqueYours sincerely,Dominique
by A verified traveler
Posted 12 Feb 2023
Amazing stay even though it was during the winter. The whole staff was wonderful to work with. We did a tour guide (Abdul) organized by the property that was awesome. The food was delicious.
Comment from Hotel Management
13 Feb 2023 by Dominique - Owner Riad Mayfez, Hotel Management
Dear Candace,We would sincerely like to thank you for taking the time to publish this nice review following your stay at Mayfez.What a pleasure to read that we managed to make you live an excellent stay.We are so delighted to know that you enjoyed this experience, especially our friendly and helpful team, our meals made with love by Sanae, as well as our official guide Abdul, always highly inspired and witty.Once again, many thanks for sharing such a lovely feedback. I will send your rewarding review to the butlers and the rest of the team.We look forward to welcoming you back very soon in your home away from home! Best regards,DominiqueOwner Riad Mayfez
by A verified traveler
Posted 30 Dec 2022
It was an amazing stay, we had a blast there. The room, the staff were all great! I highly recommend you go and you will thank me later. It’s very quiet, the food is amazing, and their traditional breakfast as well!
Comment from Hotel Management
30 Dec 2022 by Dominique / Owner Mayfez, Hotel Management
Dear Jamal,Thank you kindly for your wonderful feedback regarding your stay at Riad Mayfez Suites & Spa.It gives us so much pleasure to read about your wonderful experience.On behalf of the entire team, thank you again and I hope we have the pleasure to welcome you back with us soon.
Best regards, DominiqueOwner Riad Mayfez
by A verified traveler
Posted 2 Dec 2022 on Hotels
Comment from Hotel Management
4 Dec 2022 by Dominique Laraqui - Owner Riad Mayfez, Hotel Management
Dear Riachard,Thank you kindly for your wonderful feedback regarding your stay at Riad Mayfez Suites & Spa. On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon.Best regards,
