Ratings based on 51 Verified Reviews

2.9 out of 5
73% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Feb 2019 on CheapTickets
1 out of 5
by A verified traveler from London

Posted 1 Jan 2019
Terrible hotel, don’t even think to go there . We spent whole night without electricity using candles . No receiptionist st night and no one to communicate with . We have to call the police to get involved and resolve this the power cut as it was too dark and impossible to stay in your roof for health and safety reason .
4 out of 5
by A verified traveler

Posted 15 Dec 2018 on Hotels
The staff were super friendly and were at hand 24/7 whenever we needed any assistance. The hotel is clean and the room and bathroom were well kept. Good for a short stay while enjoying the moulay yacoub thermal pools.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2018
4 out of 5
by A verified traveler

Posted 10 May 2018
If you're looking for the rits carlton than you'll be disappointed, but the hotel and staff are exceptional. The physical makeup needs some TLC but the rooms, beds, and towels were fresh, and they serve cold beer to you pool side in an absolutely beautiful location.
Comment from Hotel Management
13 May 2018 by Kaoutar Idrissi : Service Commercial , Hotel Management
Bonjour, Chère Client, Tout le personnel de notre établissement vous remercie pour votre commentaire. C’est avec un grand plaisir que nous apprenons que votre séjour s'est bien déroulé et que nous étions à votre service
3 out of 5
by Hussam from don't judge a book by it's cover

Posted 25 Jun 2016 on Hotels
This hotel is in need of a makeover badly it can be a nice place as is now it's very poor no WiFi no hot water but staff are friendly
1 out of 5
by mohamed from visiting

worst hotel ever, healt issue, dirty

Posted 11 Aug 2015 on Hotels
AC is not working, front desk and hotel manager ignored our request to fix AC, and they care about our compline
3 out of 5
by Mohammed from Quebec

Good value

Posted 20 Mar 2015 on Hotels
Good service and accommodation for the price. Breakfast was good with a large assortment of food
2 out of 5
by A verified traveler from KY, USA

Not good

Posted 30 Dec 2014
Remote control for tv and heater is missing When I checked in there was hair in bathroom tub Water was cold and they did nothing about it Old torn towels
1 out of 5
by Simo Larguet from USA

Broken TV and broken shower head

Posted 21 Apr 2014 on Hotels
I asked for a remote control, they brought one in knowing that the TV was broken. When I asked to replace it or fix it I was told that by tomorrow the issue will be fixed. Shower head was broken and it was not fixed either. The staff is very friendly.
Back to Hotel Details Showing Reviews 1 - 10 of 51 Next