Ratings based on 67 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Fe
Posted 15 May 2024
This hotel never fails to make me feel at home. It's wonderful and the pool area is great. The pool is very big. The bed comfortable. The food they offer is very good, as well.
by A verified traveler from Santa Fe
Posted 24 Dec 2023
Exceptional staff and comfortable rooms. Beautiful area of Italy.
by A verified traveler from Santa Fe
Posted 22 Sep 2023
This hotel is excellent! The staff is superb, and the rooms are very comfortable.
by A verified traveler from Santa Fe
Posted 20 Sep 2023
I love this property and the area. The staff is outstanding! Spa services are offered, the rooms are a good size and the beds are very comfortable. The food at the restaurant is excellent.
by A verified traveler from Santa Fe
Posted 23 Aug 2023
This is a great hotel that offers delicious dining and a wonderful view. The pool is heated to a perfect temperature. There is a spa and breakfast is complimentary. I have stayed several times and I will always go back. I did miss the Crema Pasticcera for breakfast the past couple of times. They also offer laundry service, which is great to have!! Parking is super easy which lends to exploring nearby areas like Pomarico, Matera and Bernalda. The air conditioner in the room worked incredibly well during the European 2023 heat wave!
by A verified traveler from Santa Fe
Posted 6 Oct 2022
Wonderful staff. Great breakfast and property grounds. The room is a very good size. The shower is small and it would be nice if the bathroom was a little bit bigger, even if the room was smaller. There is never an issue with hot water. The temperature of the room is adjustable and there is a big window. I recommend.
by A verified traveler from Santa Fe
Posted 10 May 2022
by A verified traveler from Santa Fe
Posted 12 Oct 2019 on Orbitz
Great breakfast and staff. Excellent cappuccino and espressos. Easy parking, gorgeous grounds.
by A verified traveler from uk
Stop over hotel.
Posted 19 Aug 2018Booked this hotel for a break stopover to visit family but did not get the full used of facilities..
Swimming pool looked nice but dirty with the previous day/nights use along with cups rubbish etc left around. Next morning children running wild.. no chance for a peaceful swim.
Restaurant was poor.
No staff around
Seems to have attempted a refurb but the shower, tiles and flooring were dirty and unfinished in the shower cubical with an open socket.
Bed was thin and hard.
Water in minibar was open.
Noisy families and adults outside corridor up and down shouting laughing screaming..and early in the morning.
Shame as it could be upgraded and with professional staff needed.
Quite disappointed really.
by A verified traveler
Posted 14 Aug 2018 on Hotels
Service was not friendly. No elevator and no luggage cart. Could not unload luggage close to hotel. Breakfast not good
