Ratings based on 247 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
4 May 2024 by The Residence Team, Hotel Management
Dear guest, thank you for your review. Your comment have been taken into account. We hope to see you again.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
27 Apr 2024 by The Residence Team, Hotel Management
Cher client, nous vous remercions pour votre commentaire. Votre commentaire a été pris en compte. Nous espérons avoir l'occasion de vous revoir.
by A verified traveler from New York
Posted 15 Apr 2024
Comment from Hotel Management
27 Apr 2024 by The Residence Team, Hotel Management
Cher client, nous vous remercions pour votre commentaire. Votre commentaire a été pris en compte. Nous espérons avoir l'occasion de vous revoir.
by A verified traveler
Posted 14 Mar 2024
Staff was very accommodating and interested in finding solutions ( as opposed to the usual - sorry, it’s not my job attitude). Dealing with flight delays and other problems, our arrival was after midnight. Although it was outside of the check in window, someone was waiting for us. Parking lot was full but the staff realized the late hour and made arrangements to provide a spot. After a disaster of a travel day, it was a pleasure to arrive at the hotel. Room was spacious, clean and just what we needed. Staff was pleasant in the morning at breakfast and everything work as promised - thank you Residence Hotel - fantastic experience !
Comment from Hotel Management
16 Mar 2024 by The Residence Team, Hotel Management
Dear guest, thank you for your review. We are happy you enjoyed your stay with us and will share it with the team. We hope to see you again.
by A verified traveler
Posted 16 Feb 2024
V clean
Comment from Hotel Management
8 Mar 2024 by The Residence Team, Hotel Management
Cher client, nous vous remercions de votre commentaire.Nous espérons vous revoir. The Residence Team
by A verified traveler
Posted 3 Feb 2024
Very nice. Friendly staff spoke fluent English. Spacious room by Europe standards. Very clean surprised how nice. Elevator didn’t work when we left but stairs are clean well lit and nice. The pool is outdoor pool and closed in feb but that wasn’t important. Kitchenette was cute, clean and stocked with essentials like plates silverware dish soap. Overall it was great.
Comment from Hotel Management
13 Feb 2024 by The Residence Team, Hotel Management
Dear guest, thank you for your great review. We hope to see you again.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by The Residence Team, Hotel Management
Dear guest, thank you for your great review. We hope to see again.
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
12 Dec 2023 by The Residence Team, Hotel Management
Dear Guest, thank you for your great review. We hope to see you again. The Residence Team
by A verified traveler
Posted 5 Dec 2023
Not enough options to dine out close to the hotel, however a quick bus ride into Geneva solves this problem. Transports links very close which was convenient. Excellent facilities, can see the Alps which was pleasant to view. 5 stars.
Comment from Hotel Management
12 Dec 2023 by The Residence Team, Hotel Management
Dear guest, thank you for your review. There is a restaurant at 300m to the hotel. The Bar offer a small menu and there is the possibiltiy to get food delivery. We hope to see you again.
by A verified traveler
Posted 5 Dec 2023
It's great for airport stay one or two days. Nothing good about the food, but your only there a short time.
Comment from Hotel Management
12 Dec 2023 by The Residence Team, Hotel Management
Dear guest, thank you for your review. We are sorry that the food did not met your exceptation. We hope to see soon.
