Ratings based on 325 Verified Reviews
2.7 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 26 Apr 2024
No wi-fi, no tv signal...I tried to report it at reception but nothing done to improve..
Need to review the services you are offering.
How can you sell a service whenv the shelves are impty?
Wake up and smell the coffee
by A verified traveler
Posted 25 Mar 2024
I made a reservation for the room with private bathroom but they did not have the room when I was there. Instead, I got a room without bathroom. The shared bathrooms were extremely dirty!
by A verified traveler
Posted 15 Mar 2024
Expensive taxi-ride from the airport. Dope smokers in the reception area. Very uncomfortable mattress. No facilities or transport. Helpful receptionist found extra pillows. Long walk to an average Chinese restaurant.
by A verified traveler
Posted 3 Mar 2024
Perhaps I misread the hotel description and I should have checked the reviews but it was certainly worse than we expected.
by A verified traveler
Posted 22 Jan 2024
The pictures are not true to what we experienced, is dirty and smelly
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 4 Jan 2024
Check in was difficult. There were no towels which we were expected to pay for. The building itself looked very tired. The room was comfortable: the bed was fine and linen was clean.
The worst issue was that for the majority of our stay, we had no hot water. This was raised to staff and was much later rectified.
The hotel is difficult to reach; it’s a 25 minute walk or infrequent bus to get to a tram which is okay during the day. It was expensive to get a taxi from the centre of Geneva too and equally as expensive to get a taxi to the airport (there are no Ubers).
by A verified traveler
No hot water!
Posted 1 Jan 2024 on HotelsPaid for a private shower.
No hot water.
by A verified traveler
Posted 30 Dec 2023 on Hotels
