Ratings based on 257 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Property was good but the bathroom had some black spots in the shower. Not sure if old shower or mold.
The staff was excellent. Tracey who checked us in was very good - and so was Madison.
by A verified traveler
Posted 18 May 2024
Internet accessibility was not good. I had hard time connecting.
by A verified traveler
Posted 13 May 2024
The staff is so friendly, kind, and helpful! We enjoyed our stay very much and will always return when we stay in Fayetteville!
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 4 May 2024
Staff was friendly and facility was cute and clean
by A verified traveler
Posted 2 May 2024
Great staff and clean easy access
by A verified traveler
Posted 29 Apr 2024
We enjoyed our stay but in room 211 could not get temperature work properly on ac. Our room stayed warm snd stuffy at times during our overnight stay. But other than this minor issue everything was great and recommend this place.
Comment from Hotel Management
30 Apr 2024 by Ann, Hotel Management
Thank you for giving us this review so we can address this issue. I strongly apologize for the inconvenience. We want our guest happy.
by A verified traveler
Posted 20 Apr 2024
Very clean and comfty
Comment from Hotel Management
21 Apr 2024 by Madison- Front Desk Supervisor, Hotel Management
Dear Kayleigh,On behalf of the entire hotel team, I want to thank you for sharing about your past stay with us here at the Fairfield Inn & Suites in Fayetteville AR!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from Lenexa
Posted 17 Apr 2024
Proximity to bike trails. Good breakfast. Check in was a bit slow due to understaffing but otherwise service was good.
Comment from Hotel Management
22 Apr 2024 by Ann, Hotel Management
Thank you for your feedback. We value our customers here. This helps to improve. I'm glad to see that you enjoyed our breakfast and need to be alot faster at check in process.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Ann Owens, Hotel Management
Thank you for your review. Have safe travels in the meantime. Hope to see you again in the near future.
