Ratings based on 806 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Then room was nice but the main floor was under construction so all the other facilities were unavailable and it was noisy and dirty. Plus the fire alarm went off in the middle of the night multiple nights.
by A verified traveler from Marengo
Posted 20 May 2024
Recently renovated room was very nice. Desk staff were both friendly.
by A verified traveler
Posted 19 May 2024
I've stayed at this property in the past, and was very satisfied. Recently, this hotel has had complete refurbishment of all the rooms, including bedding, flooring, and fixtures. They are currently finishing the public areas, but this did not impact my stay at all. It was quiet, and kept clean for guest traffic. Very comfortable, and a great value.
by A verified traveler
Posted 14 May 2024
Newly remodeled. Nice...I had a new room. I know reno wasn't complete everywhere yet but I so enjoyed the new room.
by A verified traveler
Posted 1 May 2024
I've stayed there many times and will again in 2 weeks. I like its location and the size of a King Suite. They're doing some renovations so there wasn't carpet in some spots but the room was clean and fresh.
by A verified traveler
Posted 28 Apr 2024
Would give 0 stars if possible. Booked and prepaid for room through Expedia. Drove over 8 hours and upon arrival at 11:30pm, they did not have our reservation. Offered a room with a king bed for 3 people (but we would have to pay for the room). When asked how 2 adults and a teenager were going to fit in a king bed, was offered a rollaway for an additional $10 per night. We left.
by A verified traveler
Posted 19 Apr 2024
Excellent service and clean room
Comment from Hotel Management
19 Apr 2024 by Beth Ann, Hotel Management
Thank you for staying with us at the Candlewood Suites - University of Arkansas.We appreciate you taking the time out of your busy schedule to provide us with your feedback.We look forward to seeing you again the next time you are in town.Respectfully,Beth Ann HendrenOperations Manager
by A verified traveler
Posted 17 Apr 2024
The hotel was going through a renovation of the bottom floors so there was construction happening. Our room had been renovated and was very nice. I imagine that once the entire hotel is renovated it will be even nicer and won’t smell like fresh paint.
Comment from Hotel Management
17 Apr 2024 by Beth Ann, Hotel Management
Thank you for staying with us at the Candlewood Suites - University of Arkansas.We appreciate you taking the time out of your busy schedule to provide us with your feedback.We look forward to seeing you again the next time you are in town.Respectfully,Beth Ann HendrenOperations Manager
by A verified traveler
Posted 7 Apr 2024
Property was under renovations and was too expensive for what was offered.
Comment from Hotel Management
9 Apr 2024 by Beth Ann, Hotel Management
Thank you for staying with us at the Candlewood Suites - University of Arkansas.We appreciate you taking the timeout of your busy schedule to provide us with your feedback.We look forward to seeing you again the next time you are in town.Respectfully,Beth Ann HendrenOperations Manager
by A verified traveler
Posted 31 Mar 2024
Hostess was very polite, friendly and helpful
Comment from Hotel Management
6 Apr 2024 by Beth Ann, Hotel Management
Thank you for staying with us at the Candlewood Suites - University of Arkansas.We appreciate you taking the time out of your busy schedule to provide us with your feedback.We look forward to seeing you again the next time you are in town.Respectfully,Beth Ann HendrenOperations Manager
