Ratings based on 225 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2024
I can’t remember getting better service at a hotel in my entire life. Perfection.
by A verified traveler
Posted 7 Dec 2023 on Hotels
The hotel is amazing. The cleanliness, the rooms, the bathrooms and the decoration are amazing. The spa is also good, not amazing.
I was disappointed with the food. There was nothing that i had that was very good, the opposite. The breakfast also below average.
If there is one thing that the hotel should improve is around the food/meals. All very fancy, but not very tasteful. It is not even compatible with the rest of the hotel.
Location also great.
by A verified traveler
Posted 30 Oct 2023 on Hotels
by A verified traveler
Posted 24 Oct 2023 on Hotels
AMAZING property. Incredible staff. We had to change rooms on the second night but the hotel was not able to accommodate our request for a nicer room (we were actually downgraded, despite the last nights being a higher rate). The room we got was super dark and humid, and did not meet our expectations.
by A verified traveler
Posted 10 Oct 2023
by A verified traveler
Posted 3 Oct 2023
Great experience. Do rent a car before getting there. Transportation in Puglia in general can be a little difficult as there are great distances to cover.
by A verified traveler
Posted 23 Sep 2023 on Hotels
Awesome amenities. Our family enjoyed almost everything the hotel had to offer.
by A verified traveler
Posted 22 Sep 2023
Fantastic architecture to simulate old village, very charming.
by A verified traveler from Seattle
Posted 18 Sep 2023
by A verified traveler
Posted 18 Sep 2023
