Ratings based on 160 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Lovely grounds great location in town
Comment from Hotel Management
23 May 2024 by Francesco Bartolomei, Hotel Management
Dear Craig,Thank you for your nice feedback.I am happy to hear that you have enjoyed your stay and I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 12 May 2024
Beautiful property, friendly staff. Very quiet and relaxed, perfect for a good rest from the business of the city.
Comment from Hotel Management
15 May 2024 by Francesco Bartolomei, Hotel Management
Dear Mariana,Thank you for your nice feedback.I am happy to hear that you have enjoyed your stay and I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 29 Apr 2024
Nice stay. Convenient for visiting family. Breakfast excellent. Didn’t appreciate fire alarm earlier hours Sunday morning though. (False alarm)
Would stay there again
Comment from Hotel Management
1 May 2024 by Francesco Bartolomei, Hotel Management
Dear Judith,Thank you for your feedback.I am happy to hear that you have enjoyed your stay, I am sorry for the fire alarm in the morning.I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Francesco Bartolomei, Hotel Management
Dear Chris,Thank you for your nice feedback.I am happy to hear that you have enjoyed your stay.I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by Kash Jagda - Hotel Ops Manager, Hotel Management
Dear Yvonne,Thank you very much for the feedback. We look forward to welcome you back in near future.
by A verified traveler
Posted 8 Apr 2024
This is a great place. We stayed with a 9 year old and a dog. Nothing was too much trouble - even though a wedding reception was on, we had a quiet room well away from it. Everything was very thoughtful. Staff were great and very engaging. We would definitely stay again. PS - I never complete reviews - but this place definitely deserves it!
Comment from Hotel Management
9 Apr 2024 by Francesco Bartolomei, Hotel Management
Dear Matthew,Thank you for your nice feedback.I am happy to hear that you have enjoyed your stay and our team service.I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 24 Mar 2024
It has clearly been recently refurbished. The room was far better than the class of hotel implies - excellent in-room facilities and very comfortable.
All the staff were friendly and efficient, and Farnham is a beautiful small town.
Comment from Hotel Management
27 Mar 2024 by Francesco Bartolomei, Hotel Management
Dear Una,Thank you for your email.I am happy to hear that you have enjoyed your stay.I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 15 Mar 2024
Good sized room great location. Dreadful coffee at breakfast
Comment from Hotel Management
27 Mar 2024 by Francesco Bartolomei, Hotel Management
Dear Michael,Thank you for your email.I am happy to hear that you have enjoyed your stay. I am sorry you did not liked our coffee.I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 13 Mar 2024
Cosy. Good room adjacent to garden. Good breakfast.
Comment from Hotel Management
14 Mar 2024 by Francesco Bartolomei, Hotel Management
Dear Graham,Thank you for your nice feedback.I am happy to hear that you have enjoyed your stay.I hope to see you again at the Bush and that you have enjoyed your breakfast.Kind regardsFrancesco BartolomeiGeneral Manager
by A verified traveler
Posted 12 Mar 2024
I do not understand the positive reviews, the properly is badly managed, run down and from the few employees I interacted with (didn’t use the restaurant), had rude staff - my advice would be to avoid.
Comment from Hotel Management
14 Mar 2024 by Francesco Bartolomei, Hotel Management
Dear Charlotte,Thank you for your feedback.I am sorry you did not have experienced our usual high level of customer service, as you can see from the numerous good feedback received, I kindly ask you to specify which area of the hotel you found run down and which member of our team have been rude.I hope to see you again at the Bush.Kind regardsFrancesco BartolomeiGeneral Manager
