Ratings based on 490 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Close to Farnborough Air field and Farnborough shopping area, with great restaurants. Also, Electric charging was available for our electric rental car which was a huge relief!
Comment from Hotel Management
18 Apr 2024 by Robert Head - GM, Hotel Management
Thanks for the great review, delighted you had a good stay with us and the electric charge bay was a relief for you.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
9 May 2024 by Robert Head - GM, Hotel Management
Thanks for your review, really pleased to see the score following your stay.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Room was ok but didn’t appreciate someone hoovering outside the door at 7.30 am on a Sunday morning
Comment from Hotel Management
2 Apr 2024 by Robert Head - GM, Hotel Management
I am sorry to learn of the noise disturbance, I can appreciate how far form ideal this is on a Sunday morning.I will share your feedback with my housekeeping team to ensure this is reviewed.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 19 Mar 2024
It was ok'ish
Comment from Hotel Management
21 Mar 2024 by Robert Head - GM, Hotel Management
I am pleased to see the 4/5 review rating, please do let us know how we can turn ok'ish into great.Hope we have the pleasure of welcoming you back again.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 23 Feb 2024
Great service
Comment from Hotel Management
26 Feb 2024 by Robert Head - GM, Hotel Management
Delighted to see 'great service' really pleased you enjoyed your stay with us.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Robert Head - GM, Hotel Management
Thanks for the review rating.Hope we can welcome you back again soon.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 15 Feb 2024
Business traveller, great friendly quick check in, room fine and service great
Comment from Hotel Management
16 Feb 2024 by Robert Head - GM, Hotel Management
I am so happy you had a quick check-in and found the hotel service great.Hope we can welcome you back again soon.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Great stay
Posted 5 Feb 2024 on HotelsGreat stay as always.excellent service and comfortable.we always go back.
Comment from Hotel Management
6 Feb 2024 by Robert Head - GM, Hotel Management
Thanks for another great review, delighted you continue to have great stays with us.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Bit cold for me, but that’s just me!
Posted 29 Jan 2024 on HotelsMy only complaint was I was a bit cold. The room wasn’t cold, but I feel the cold. You are able to turn up the thermostat in the room, but it keeps resetting back to the pre-programmed level.
Comment from Hotel Management
31 Jan 2024 by Robert Head - GM, Hotel Management
Thank you for your review and sharing your stay with us, I am sorry to see your feedback and hope we can welcome you back in the near future.Kind regardsRobert HeadGeneral Manager
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Robert Head - GM, Hotel Management
Thanks for your review, sorry to see only 6/10 for a rating.Hope we can welcome you back in the future for a more enjoyable.Kind regardsRobert HeadGeneral Manager
