Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Service ecceptional.
Comment from Hotel Management
29 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler from Hackettstown
Posted 28 Apr 2024
The place is conveniently located right off of the Long Island Expressway. The entrance may be tricky for some, but I found it no problem. It was very nice both inside and out, and the room was nice as well. Staff was very helpful in regard to providing information regarding dining options. Good size room, very comfortable beds, was very satisfied. Overall, a pleasant experience. If I was to nitpick, would have preferred a “back entrance” from the parking area. My ONLY complaint - and the only thing that gives this place a 9/10 instead of a 10/10 - was the alarm clock automatically going off at 6:30 AM. Management may want to reconsider that approach. Other than that, a good stay.
Comment from Hotel Management
28 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. The alarm clock must have been set from the previous guest; we don't set them like that. We also do have a "back entrance" in the back of the hotel, as well as at each end of the building, and the front entrance. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 22 Apr 2024
Very nice room, friendly staff and proximity to places we had to go.
Comment from Hotel Management
28 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 21 Apr 2024
Room smelled like smoke -
Comment from Hotel Management
28 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the issues you experienced regarding the odor during your stay.Please note that is not the norm at our hotel and your comments are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please accept our team’s sincere apologyfor any issues that resulted in any inconvenience and lack of comfort. We are grateful for the choice youmade to be a guest of our hotel. We are grateful for the choice you made to be a guest of our hotel. Weappreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 20 Apr 2024
nine out of 10 staff and property were perfect for me and my boyfriend for the night
Comment from Hotel Management
21 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 20 Apr 2024
Location is good if you have to stay in Long Island, far from Manhattan. Hotel is overall clean and maintained. Beds were comfortable. Breakfast was good.
No safe provided in the room. Toilet seat height is quite low and uncomfortable to get up. Toilet tank does not flushes with pressure and uses more water than new water saver types available.
Comment from Hotel Management
21 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
by A verified traveler
Posted 20 Apr 2024
staff and hotel in general were 9/10 had a great stay and slept great thank u :)
Comment from Hotel Management
21 Apr 2024 by Jaimie, GM, Hotel Management
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!
