Ratings based on 24 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
2.6 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2022 on Hotels
Amazing views, great service, and good food.
Comment from Hotel Management
26 Jul 2022 by Dwight Hart, Hotel Management
Thank you for your review
by A verified traveler
Posted 17 Jul 2022
Clean, unique, super friendly
Comment from Hotel Management
17 Jul 2022 by Dwight Hart, Hotel Management
Thanks Michael
!
by A verified traveler
Bad Experience Exuma
Posted 7 Apr 2022 on HotelsHotel needs updating very bad. We made reservations online and had confirmation number but when we arrived we were told they had no room for us. He said he had not confirmed the reservation number. After haggling back and forth he agreed to clean a bed for us in a double room. We were desperate due to flight cancellation.
Comment from Hotel Management
12 Apr 2022 by Dwight Hart - Manager, Hotel Management
Our perspective on this is slightly different…we were completely full the day before and housekeeping did not get all rooms cleaned for reuse before leaving for the day…normally this is not an issue if we do it have bookings confirmed… guests flight got cancelled… the airline called the hotel and were told there were only limited rooms available…as we did not block dirty rooms online this guest was still able to acquire an Expedia confirmation even though the hotel did not confirm the booking… we explained the situation about the dirty room and guest agreed that they would wait and have some food and drinks while the room was cleaned which is exactly what happened
by A verified traveler
Posted 29 Dec 2021 on Orbitz
The property description was not truthful. This place was rough. Newly renovated included a coat of paint and some cosmetic improvements that brought it up to a livable condition. Balcony’s and doors were beat up. One of our rooms had buggers smeared on the walls. If there would have been another place available on the island the week we were there we would have eaten the cost and left. They charge you a $30 dollar per day resort fee, but I’m not really sure what that cost covers because there’s nothing there besides a great beach (which by the way surrounds half of the island). Kind of killed the last 3 days of an otherwise delightful vacation. The best part was that it forced us to be out on the island for the entire day exploring and we did a bunch of great stuff. Some people are good staying at a place like this, but at least be honest in the property description so you at least know what you are paying for.
Comment from Hotel Management
29 Dec 2021 by Manager, Hotel Management
Bryan we apologize that our property did not live up to your expectations…because you booked via a third party booking agency that is what the resort fee covers…we will be undergoing more meaningful renovations in a few weeks which includes building a swimming pool plus a total overhaul of all guest rooms so hopefully you may have another opportunity to review our property again
by A verified traveler
Posted 29 Sep 2021
Such an amazing spot - best beach spot
by A verified traveler
Posted 20 Jun 2021
Loved the patio and the beach it was beautiful! But it could’ve been a lil cleaner the sliding glass doors on balcony was so dirty you couldn’t hardly see out of I had to clean it but other than that it was clean. And very friendly!
Comment from Hotel Management
15 Jul 2021 by Ms. J, Hotel Management
Thank You for your feedback. We will take your recommendations into consideration.
by A verified traveler from Ormond Beach
Posted 5 Jan 2020
Dwight, the owner, was around make sure everyone was happy. He was kind and very accommodating! The staff was a big reason we had such a wonderful time! They are beautiful people and my whole family was so happy to meet them and get to know them better. Paulette was friendly and greeted us every morning. We brought in our fish and she make sure it was cooked as we requested. She always had a smile. Cordero was our buddy helped get coconuts and got us singing New Year’s Eve. Jasmine make fantastic drinks and also was helpful and also worked with a smile. Duanique was friendly and helpful and she and the head of house cleaning worked so hard to keep our room clean and made sure we had towels every day! Fabulous view, amazing beach, beautiful water - definitely a touch of Heaven.
Comment from Hotel Management
7 Jan 2020 by Dwight, Hotel Management
Thank you kindly for your review...it was a pleasure meeting you and your family...hopefully we will see you again in Exuma very soon
by A verified traveler from Miami
Posted 23 Nov 2019
Need major renovations. No amenities. No security
Comment from Hotel Management
23 Nov 2019 by Dwight Hart, Hotel Management
Thank you for your review...we do have renovations scheduled for early next year which includes the addition of 20 villas....we are a boutique hotel catering to guests who want peace and tranquility and want to be away from the hustle and bustle of the big hotels...we do have kayaks available for guest use as well as a full service restaurant....because of our location and the fact that we are opened until after midnight on most days there really is no need for additional security...additionally we have 2 staff members who live on property and they are available to assist if there are any guest related issues
by A verified traveler from San Jose
Posted 17 Jul 2019
Amazon staff
Great service
Good location
Broken internet - on & off
Comment from Hotel Management
17 Jul 2019 by Dwight Hart General Manager, Hotel Management
Thank you for your review...and for staying at our property...
by A verified traveler
Posted 26 Apr 2019
Comment from Hotel Management
27 Apr 2019 by Dwight Hart, Hotel Management
Thank you...
