Ratings based on 826 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Yes
Comment from Hotel Management
22 Apr 2024 by Laura A., Hotel Management
Thank you for staying with us, if there was anything that we could have done to make your stay better, please feel free to let us know!
by A verified traveler
Posted 17 Apr 2024
Great place
Comment from Hotel Management
17 Apr 2024 by Laura A., Hotel Management
We are so happy that you enjoyed your stay with us and hope to see you again soon!
by A verified traveler
Posted 25 Mar 2024
Hotel is run down and showing its age. Pool was freezing cold, rooms are worn , no hot water, dirty.
Comment from Hotel Management
25 Mar 2024 by Laura A., Hotel Management
We are sorry to hear that we did not meet your expectations. We will discuss the issues of cold water in the pool and the room with the appropriate staff, as well as the cleanliness issue with housekeeping.
by A verified traveler
Posted 24 Mar 2024
Lots fun for the kids. Took a long time to get hot water in the shower, while the sink had hot water faster than at home.
Comment from Hotel Management
25 Mar 2024 by Laura A., Hotel Management
We are delighted to hear that the kids had fun during their stay! We appreciate the feedback regarding the issue with the water. We are currently working to update a few things to have it work better! Hopefully we can see you again the future.
by A verified traveler
Posted 26 Feb 2024
The smell
Comment from Hotel Management
28 Feb 2024 by Laura A., Hotel Management
Thank you for your feedback regarding your stay. We are very sorry that it did not meet your expectations. We have talked directly with maintenance regarding the smell, and are working to figure out what is causing it, so that it can be fixed. We hope that you will still consider us in the future.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Alexis R., Hotel Management
Thank you for staying with us! If there was anything we could have done better to make your next stay a 5-out-of-5, don't hesitate to reach out to us at any time. We hope to see you again!
by A verified traveler
Posted 24 Feb 2024
The pool area was great for my kiddo and was sectioned off so that he could play in the very shallow area and I didnt have to worry.
Comment from Hotel Management
24 Feb 2024 by Laura A., Hotel Management
Thank you for staying with us and we are glad to hear you and your family enjoyed the pool. If there was anything we could have done to make your stay a 5 out of 5, please feel free to let us know!
by A verified traveler from Watertown
Posted 20 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Laura A., Hotel Management
We are so glad to see that you enjoyed your stay with us. Thank you for the feedback and hopefully we will see you again in the future!
by A verified traveler
Posted 19 Feb 2024
We have stayed at this hotel before and it’s always been a great stay !!
Comment from Hotel Management
20 Feb 2024 by Laura A., Hotel Management
We are so glad that you enjoyed your stay with us. Not just this time, but before as well! Hopefully, we will see you again soon!
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
20 Feb 2024 by Laura A., Hotel Management
Thank you for staying with us. I am sorry to see that we did not entirely meet your expectations. If there was anything we could have done to make your stay better, feel free to reach out and let us know!
