Ratings based on 752 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Warning: Read the small print at the very bottom of the page. You have to pay for the swimming pool and gym. Only found that out post booking.
Also can’t use the facilities past checkout (11am) due to “hotel policy” (which we found it in the morning when trying to book the pool).
Overall the hotel is fine, run down in areas. Our room had some damp damage on the walls and the desk was damaged, but fairly clean.
In hindsight, I would have rather stayed at a travel lodge / premier inn type place this wasn’t any better. Would have been cheaper too.
Breakfast was of decent quality although slow.
Would I recommend it or stay again. No.
Comment from Hotel Management
12 Jun 2024 by Solent hotel & spa , Hotel Management
Dear Guest, Thank you for taking the time to let us have your feedback; please accept my apologies for any inconvenience caused.Hopefully we will have the opportunity to welcome you back in the not too distant future.Kind regards,
by A verified traveler
Posted 7 Jun 2024
Really nice hotel. I was pleasantly surprised by the quality of the room and public areas. The breakfast was plentiful, a good selection and quality.
Comment from Hotel Management
7 Jun 2024 by Solent hotel & spa , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us, I'm glad you enjoyed your stay with us, we looking forward to see you again . Kind regards,
by A verified traveler
Posted 4 Jun 2024
Great staff great hotel with tons of character!
Comment from Hotel Management
5 Jun 2024 by Solent Hotel, Hotel Management
Many thanks for your feedback, we hope to see you again soon.
by A verified traveler
Posted 2 Jun 2024
This hotel has truly everything you need. Whether you are travelling for business or family vacation you will feel right at home!!
We will definitely be back.
Comment from Hotel Management
5 Jun 2024 by Solent Hotel, Hotel Management
Thank you for your great comments, we can't wait to welcome you back!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
12 Jun 2024 by Solent hotel & spa , Hotel Management
Dear Guest, Thank you for taking time to rate your recent stay, we look forward to welcome you back again soon.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
9 Jun 2024 by Solent hotel & spa , Hotel Management
Dear Guest, Thanks for taking the time to rate your recent stay with us.
by A verified traveler
Posted 19 May 2024
Easy check in. Comfortable beds and clean room. Bar staff very attentive, restaurant staff not so much on this occasion.
Comment from Hotel Management
20 May 2024 by Josh Relf - Head of Guest Experience , Hotel Management
Dear Sian,Thank you for the excellent review and feedback.Hopefully we have the opportunity to welcome you back again very soon.Kind regards,
by A verified traveler
Posted 8 May 2024
Is a good location but as a 4-star hotel needs too many things to catch a 4 star
Comment from Hotel Management
15 May 2024 by Solent Hotel, Hotel Management
Thank you for reviewing your stay, we will take your feedback on board and hope to see you again soon.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
3 May 2024 by Solent Hotel & Spa, Hotel Management
Dear Michael,Thank you for your review of the hotel.Kind regards,
by A verified traveler
Posted 28 Apr 2024
We love this hotel very clean and friendly team. The breakfast is amazing !! Unfortunately this time There was a wedding party the weekend with some loud guests who felt the need to be singing in room early hours ( after 2pm ) so sleep disturbances in the night
Comment from Hotel Management
3 May 2024 by Solent Hotel & Spa, Hotel Management
Dear Karen,Thank you for taking the time out to leave the hotel a review.Kind regards,
