Ratings based on 976 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from lubbock
Posted 16 Jun 2024
Everything was perfect!!
by A verified traveler
Posted 10 Jun 2024
The mall is located within the hotel
Comment from Hotel Management
11 Jun 2024 by Greg White, General Manager, Hotel Management
Thank you for staying with us and for leaving us a rating. Please visit us again soon!
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Greg White, General Manager, Hotel Management
Thank you for staying with us and for taking the time to post a rating! Please visit us again soon!
by A verified traveler
Posted 6 Jun 2024
Great customer service and clean comfortable rooms.
Comment from Hotel Management
6 Jun 2024 by Greg White, General Manager, Hotel Management
Thank you so much for the feedback and kind words! We appreciate your business and thank you for taking the time to leave us a review. Please visit again soon!
by A verified traveler
Posted 2 Jun 2024
No housekeeping on day two.
Comment from Hotel Management
3 Jun 2024 by Greg White, General Manager, Hotel Management
We are so sorry for your disappointment and will escalate this issue to our housekeeping team leadership. We hope you can give us another opportunity in the future as this shouldn't have been the case. We do sincerely apologize!
by A verified traveler from Tulsa
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Greg White, General Manager, Hotel Management
Thank you so much for staying with us and for sharing your rating! Please visit us again soon!
by A verified traveler from Fort Worth
Posted 28 May 2024
Front reception not very welcoming.
Comment from Hotel Management
28 May 2024 by Greg White, General Manager, Hotel Management
Thank you for the feedback. We appreciate the opportunity to improve based on your comments. We'll be sharing this with leadership as well. We hope that you'll be willing to try our hotel again in the future so we could have the opportunity to elevate your opinion!
by A verified traveler
Posted 27 May 2024
Excellent staff, they were so welcoming! I like how the hallways and the carpet inside our room smelled so nice! Living up to its 4 star standard.
Comment from Hotel Management
27 May 2024 by Greg White, General Manager, Hotel Management
Thank you for the kind words! We are thrilled you had a nice stay and enjoyed yourself! Please come back again soon!
by A verified traveler
Posted 26 May 2024
This was a wonderful property to stay at.
Comment from Hotel Management
27 May 2024 by Greg White, General Manager, Hotel Management
Thank you so much for staying with us and for the very kind words! We appreciate your business and hope you visit us again soon!
by A verified traveler
Posted 20 May 2024
Great location
Comment from Hotel Management
21 May 2024 by Greg White, General Manager, Hotel Management
Thank you so much for staying with us and for your rating! We appreciate your business. Please visit us again soon!
