Ratings based on 969 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Room was large and staff was very friendly
Comment from Hotel Management
13 Jun 2024 by J. Rucker, Hotel Management
Thank you for your review. We appreciate your stay with us.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
It was a good place for me and my family. Very centrally located with an easy and short trip to the sights. Would stay there again!
Comment from Hotel Management
12 Jun 2024 by Scott N, Hotel Management
Not only are we glad you stayed with us, we are so happy to hear that you enjoyed your stay. We hope to see you again the next time you are in our area.
5 out of 5
by A verified traveler

Posted 10 Jun 2024
The property was clean. The staff was always helpful and friendly. The suite had big rooms and the kitchen was very clean.
Comment from Hotel Management
10 Jun 2024 by Scott N, Hotel Management
Thank you so much for staying with us and we are glad you enjoyed your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Excellent staff!
Comment from Hotel Management
10 Jun 2024 by Scott N, Hotel Management
Thank you - we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 8 Jun 2024
I always go back to Sonesta it’s accessible to any location
Comment from Hotel Management
10 Jun 2024 by Scott N, Hotel Management
We love that you keep coming to us, we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Good
Comment from Hotel Management
4 Jun 2024 by Scott N, Hotel Management
Thank you for choosing to stay with us, we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 31 May 2024
Did not like that they charged for parking.
Comment from Hotel Management
4 Jun 2024 by Scott N, Hotel Management
I am so sorry for that, becoming a Travel Pass Member will eliminate that charge for your future stays, plus earn you great rewards for travel.
1 out of 5
by A verified traveler

Posted 29 May 2024
Expedia is not a great sight to use they make it harder for you to get your money back when something goes wrong like driving 4 hrs eith 3 kids at night to just be turned around in the dead of night because of a broken id they would not except at the hotel
Comment from Hotel Management
4 Jun 2024 by Scott N, Hotel Management
I am sorry that you had that experience.
5 out of 5
by A verified traveler

Posted 28 May 2024
Love it 😍
Comment from Hotel Management
4 Jun 2024 by Scott N, Hotel Management
We are so glad that you loved it, that means we will see you again.
2 out of 5
by A verified traveler

Posted 27 May 2024
Rented two bedroom suites, the AC was not functioning and the carpet was sticky.
Comment from Hotel Management
4 Jun 2024 by Scott N, Hotel Management
I am so sorry you had that experience, did our team offer you any sort of compensation, did they apologize as we are all human and mistakes happen but surely do not want you to have a bad experience?