Ratings based on 997 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
17 May 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 4 May 2024
Quiet night of sleeping. Room was clean and had towels and toiletries. Breakfast bar excellent. Easy to get luggage into room as each one had its own sliding door. Smoke detector in ceiling blinked all night. Lobby smelled like smoke and must. Room across the hall was missing a door handle. Overall not bad for the price of the stay
Comment from Hotel Management
7 May 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 26 Apr 2024
Great hospitality at this hotel!
Comment from Hotel Management
2 May 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 20 Apr 2024
it seems like maybe understaffed? or just dont care, windows and toilets look uncleaned for some time.
Comment from Hotel Management
22 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address any staffing or care concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 19 Apr 2024
Clean, quiet room with a good mattress.
Comment from Hotel Management
20 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 15 Apr 2024
Nice quiet and clean place
Comment from Hotel Management
18 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
2 May 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 31 Mar 2024
Friendly staff. Clean room.
Comment from Hotel Management
1 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 30 Mar 2024
We are trying to check in and the credit card machine keeps saying everyone’s cards are declined when we tried 5 different cards. The rooms were all paid for and the only issue was a deposit. We have been staying there for 2 weeks! We obviously are repeating customers and have not stolen or caused damage over the last 19 days we have been there. Horrible customer service. Common sense should have just given my employees their room and dealt with me one on one.
Comment from Hotel Management
30 Mar 2024 by Sophai CSR, Hotel Management
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Sophia CSR, Hotel Management
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
