Ratings based on 476 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
terrible
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback. We understand your frustration regarding the check-in time, but our standard check-in policy does not allow for a 5:30 AM check-in, as this would require booking an additional night. We strive to accommodate our guests as best as possible within our policies. We'd hope for your understanding. Best Regards.
by A verified traveler
Posted 4 May 2024
Poorly cleaned, funny smell in lobby (moth balls) and breakfast was extremely limited with only waffles and two types of cold cereal.
Comment from Hotel Management
29 May 2024 by Management Team, Hotel Management
Thank you for your feedback. We apologize for the issues you experienced during your stay. Cleanliness and a pleasant atmosphere are top priorities for us, and we will address the concerns about the lobby smell with our housekeeping team. We also strive to offer a variety of breakfast options and will review your comments to make improvements. We appreciate your input and hope to provide you with a better experience in the future.Best Regards,
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Peaceful
Comment from Hotel Management
29 May 2024 by Management Team, Hotel Management
Thank you for your review! We're grateful for your feedback and glad to hear you found your stay peaceful. We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 14 Apr 2024
Pool advertised but permanently closed.
Comment from Hotel Management
15 Apr 2024 by Management, Hotel Management
Dear Gordon, A pool is not advertised on our listing and has not been in the last 4 years.
by A verified traveler
Posted 13 Apr 2024
Celebrated a special occasion and they made sure to make it special. Really appreciate the staff at this location. Jay and managment helped tremendously!
Comment from Hotel Management
29 May 2024 by Management Team, Hotel Management
Thank you for sharing your special occasion with us! We're delighted to hear that we were able to make it memorable for you. We take pride in providing exceptional service, and it's wonderful to know that we succeeded in making your stay special. We look forward to welcoming you back for more memorable experiences in the future!Best Regards,
by A verified traveler
Posted 12 Apr 2024
When I found the price was so reasonable I didn't expect much but I was very wrong. The staff is very friendly, very helpful, the hotel is very clean and the breakfast is very good. Very impressed and will definitely stay here again and recommend it.
Comment from Hotel Management
29 May 2024 by Management Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you were pleasantly surprised by your experience with us. Providing excellent service, cleanliness, and a delicious breakfast are top priorities for us, and we're delighted that we exceeded your expectations in all aspects. We truly appreciate your kind words and recommendation. We look forward to welcoming you back for another enjoyable stay in the future!
by A verified traveler
Posted 30 Mar 2024
They have breakfast but no coffee or really any food. You could make a waffle but nothing to go with it unless you want an apple. Area is sketchy
Comment from Hotel Management
31 Mar 2024 by Management, Hotel Management
Hi Dave, we are sorry we fell short during your stay. We do offer continental breakfast which includes waffles, toast, muffins, cereal, juice, coffee, fruit, etc. Also provided are syrup and spreads for waffles and toast.We apologize if any of these were not adequately replenished during your stay and will address this issue with staff. We hope to get the chance to better accommodate you in the future.Safe travels!
by A verified traveler
Posted 16 Mar 2024
It was nice
by A verified traveler
Posted 15 Mar 2024
Easy access to I 64. Perfect for a place to sleep and continue on my journey.
Comment from Hotel Management
15 Mar 2024 by Management, Hotel Management
Thank you very much for taking the time to write a review. We are glad to hear you had a pleasant stay. Safe travels!
