Ratings based on 35 Verified Reviews
3.5 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2022
No elevator
No staff
No parking
No security in halls
Comment from Hotel Management
12 Dec 2022 by JRE, Hotel Management
Good morning, I'm sorry you did not end up staying with us. We email guests with all the check-in info they need, so it sounds like you had not gotten ahold of a staff member to answer any of your questions. We are very upfront about no elevators, and we take security very seriously, which is why all rooms even have a keypad with a special code to get in. I am also confused as to why you stated we had no available parking. We have 20 spots right in front of the hotel, and even more parking on the north-side of the street. If you plan to stay with us again in the future, you could always give us a call so that a staff member could answer any questions that you may have. We have also fully refunded your card, so you were not charged for anything.
by A verified traveler
Loved staying here
Posted 24 Jul 2022 on HotelsGreat location on the square, quiet, and nicely renovated. Good food and coffee nearby.
Comment from Hotel Management
25 Jul 2022 by JRE, Hotel Management
Hello, we are happy to hear that you had a great stay with us! Please let us know if you need a room again any time soon!
by A verified traveler
Posted 14 Jun 2022
Good location on the square. Good price. Easy reservations and room access. Comfortable bed. Nice bathroom and shower. Lots of noisy talking late into the night from downstairs. The room was nice and clean except for the floor which wasn't. I would stay there again.
Comment from Hotel Management
14 Jun 2022 by JRE, Hotel Management
Thank you for letting us know about your stay! I am so sorry about the noise and the floor, please know that in the future you can always just give us a call so that we can rectify the situation.
by A verified traveler
Posted 29 May 2022
loved the Kava bar downstairs, and the quaint little rooms :)
Comment from Hotel Management
14 Jun 2022 by JRE, Hotel Management
Thank you for letting us know about your stay! We hope to see you again soon!
by A verified traveler
Don't go
Posted 8 May 2022 on HotelsCouldn't find any one working had to go to a different hotel
Comment from Hotel Management
9 May 2022 by JRE, Hotel Management
Hello Brandon, I am sorry to hear that yo did not stay with us. I checked out voicemail and email, but it did not look like you reached out to us. Please know that in the future you can always give us a call, as we have multiple offices throughout town with people on call to help you.
We hope to see you again in the future!
by A verified traveler
Posted 1 May 2022 on Hotels
Comment from Hotel Management
9 May 2022 by JRE, Hotel Management
Happy you enjoyed your stay with us Peter! We hope to see you again in the future.
by A verified traveler
Posted 16 Apr 2022 on Hotels
Comment from Hotel Management
18 Apr 2022 by JRE, Hotel Management
Good morning Hasib, can you please give us feedback on your recent stay? I noticed that you left a 2/10 review, so we would love to know how we can do better.
Thank you
by A verified traveler
cold
Posted 1 Dec 2021 on HotelsRoom was cold, the windows were very drafty because window ac unit was still in letting alot of cold air in
Comment from Hotel Management
1 Dec 2021 by JRE, Hotel Management
Hi there Susan,
We are very sad to se that your stay wasn't as good as it could have been. You are always more than welcome to contact us in the office if your room is ever missing anything, we would have been more than happy to assist you with this problem. Next time please be sure to contact us immediately if you ever need assistance.
by A verified traveler
Posted 1 Nov 2021 on Hotels
Comment from Hotel Management
7 Dec 2021 by JRE, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler
Posted 30 Aug 2021 on Travelocity
The rooms themselves were ok. No staff on site. Really no sign saying it was motel. Only two towels for our weekend stay. Front door was propped open and honestly anyone could just walk into building ( lacking safety). Stairs were steep with old carpet that probably made the place smell musty. The overhang over the front door housed several pigeons that crapped all over the entry way. We were on the second floor and I understand with the higher heat this past weekend that would make it difficult to cool the room. The was no cooling of the dimly lit hallway that was difficult to see the keypad that was on side of door frame. I would not recommend to anyone I know and would not stay there again
Comment from Hotel Management
31 Aug 2021 by Scarlet, Hotel Management
Hello there,
We are sad to hear that you did not love your stay at the Landmark Inn. We are a small boutique historic inn and don’t have staff on hand 24/7 due to this town's size, but that doesn’t mean we are not available when you need us. Please know that you could have of course contacted us if you had any safety concerns, but we understand if you were expecting a full hotel experience how you could have been let down. We hope that in the future you could return to our historic inn.
