Ratings based on 990 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Kritika, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 26 May 2024
Hasn’t been updated in years. Old bathroom with broken tiles and water damage and old grout.
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Jessica, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments are valuable to us for future improvements. We encourage you to reach out to our management team directly to address any further concerns you may have.
by A verified traveler
Posted 15 May 2024
Great staff. Great customer service. I am a repeat guest here! Thank you all for being so professional!
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Shemeka,We are thrilled to hear that you enjoyed the service provided by our staff during your stay. Our team takes pride in delivering excellent customer service to all our guests. Your loyalty is greatly appreciated, and we look forward to welcoming you back again in the future!
by A verified traveler from Highland
Posted 24 Apr 2024
Very good . Will use agsin
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Neil,We are glad to hear you had a positive experience during your stay. Our team looks forward to welcoming you back in the future for another enjoyable visit.
by A verified traveler
Posted 21 Apr 2024
Leaking bathroom, key card do not work.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Victor, We apologize for the inconvenience you experienced during your stay. Your feedback helps us improve our services. We recommend reaching out to our management team directly to address any further concerns you may have.
by A verified traveler
Posted 16 Apr 2024
Very comfortable and clean
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Rosalina,We are thrilled to hear that you found our hotel comfortable and clean during your stay. We appreciate your feedback and hope to welcome you back soon for another enjoyable experience.
by A verified traveler
Posted 28 Mar 2024
Always enjoy my stay
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Victormichael,We are delighted to hear that you always enjoy your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Mar 2024
Friendly staff, good for one night.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Madison,We are pleased to hear that you found our staff to be friendly and that you had a comfortable stay for one night. If you have any further feedback or suggestions, please don't hesitate to contact management directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 23 Mar 2024
Rooms could use some updating .. overall it was clean and comfortable . Will stay again when in the area
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Kimberly,We appreciate your feedback on your recent stay with us. We're glad to hear that you found our hotel to be clean and comfortable. We take all guest comments into consideration as we strive to improve our services. Please feel free to reach out to us if you have any specific suggestions for room updates. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area.
by A verified traveler
Posted 18 Mar 2024
The hotel was nice and clean and the people were friendly. I like that it was surrounded by places to eat and get gas and close to the freeway.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Nancy,We're delighted to hear that you enjoyed our clean facilities and friendly staff. It's great that our convenient location met your needs with access to dining options, gas stations, and close proximity to the freeway. We appreciate your positive feedback and hope to welcome you back in the future.
