Ratings based on 699 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Close place to stay near Cleveland clinic
by A verified traveler from Canton
Posted 30 May 2024
We loved the convenience of accessing Cleveland Clinic through the skywalk. Breakfast buffet was ok, but not impressive.
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Sherif,Thank you for staying with us and taking the time to share your thoughts. We're glad our convenient access to the clinic was ideal for your visit, and we appreciate your feedback about breakfast. If you wish to share more details about how the breakfast could improve, we are always open to suggestions. Should you be in the area again, please come back to see us.Warm Regards,Julie BrownCluster Hotel Manager
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 25 Apr 2024
The place was immaculate. The staff was very friendly and excelled at their jobs. Wonderful experience, wonderful staff, wonderful place.
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Dear Maria,Thank you for your glowing review! We're thrilled that you found InterContinental Cleveland immaculate and that our team exceeded your expectations with their hospitality. We appreciate your kind words and look forward to welcoming you back for another wonderful experience!Warm Regards,Julie BrownCluster Hotel Manager
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 19 Apr 2024
Fabulous
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Dear Cyril,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope to have the privilege of welcoming you back to InterContinental Cleveland again soon.Warm Regards,Julie BrownCluster Hotel Manager
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Easy access to Cleveland Clinic for appointments.
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
Dear John,Thank you for highlighting our convenient proximity to the Cleveland Clinic. Our team is committed to ensuring your stay is comfortable and stress-free, with seamless connections to nearby facilities. We look forward to welcoming you back to InterContinental Cleveland for future visits.Warm Regards,Julie BrownCluster Hotel Manager
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 22 Mar 2024
Very nice & conveniently located for the Cleveland Clinic
Comment from Hotel Management
25 Mar 2024 by General Manager, Hotel Management
Dear Shiela,Thank you for sharing your five-star review. We're pleased you found our hotel very nice and conveniently located. Thank you for choosing to stay with us, and we hope to welcome you back in the future. Warm Regards,Julie BrownCluster Hotel Manager
