Ratings based on 1,043 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Charlotte
Posted 29 Apr 2024
Will stay again.
Comment from Hotel Management
29 Apr 2024 by John Esainko, Hotel Management
Thanks
by A verified traveler
Posted 22 Apr 2024
Had no lights in the bathroom. Maintenance worked quickly on the problem to get it fixed
Comment from Hotel Management
22 Apr 2024 by John Esainko, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 12 Apr 2024
Very nice for family stay with kids, although the pool has been closed out of service.
Comment from Hotel Management
12 Apr 2024 by John Esainko, Hotel Management
Thanks. Glad you and the family enjoyed your stay.
by A verified traveler from Ann Arbor
Posted 6 Apr 2024
Great place!
Comment from Hotel Management
8 Apr 2024 by John Esainko, Hotel Management
Glad you enjoyed your visit.
by A verified traveler
Posted 4 Apr 2024
We had a very pleasant stay!
Comment from Hotel Management
4 Apr 2024 by John Esainko, Hotel Management
Thanks Michelle! Glad you enjoyed your stay
by A verified traveler
Posted 3 Apr 2024
The check in was unusual and the check out I was charged for a 12.99 movie I questioned it and was told a third party was involved and they could not refund it to me? I said your hotel charged me not the third party and was concerned about the lack of training she had to deal with the issue referring to me the manager is the only one that could help. I did not have the time to wait for a manager to arrive so hopefully they refund the amount or Marriott will be my next stop. Life is about choices so let’s see.
Comment from Hotel Management
4 Apr 2024 by John Esainko, Hotel Management
My apologies Steve! We will handle immediately. So for the inconvenience.
by A verified traveler
Posted 2 Apr 2024
Great location
Comment from Hotel Management
2 Apr 2024 by John Esainko, Hotel Management
Thanks
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
22 Apr 2024 by John Esainko, Hotel Management
Thanks
by A verified traveler
Posted 31 Mar 2024
We had a great stay at the Hilton in Fairfax. I really loved the modern look of the room and the inside of the hotel. The only complaint I have is that there was some water damage/mold in the bathroom. Otherwise, everything was great. I’d rate it 8/10
Comment from Hotel Management
2 Apr 2024 by John Esainko, Hotel Management
Thanks Bria! So glad you enjoyed your stay. I will have maintenance attend to the issue immediately.
by A verified traveler
Posted 29 Mar 2024
Good location and clean environment
Comment from Hotel Management
29 Mar 2024 by John Esainko, Hotel Management
Thanks
