Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rancho Cordova
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 27 Apr 2024
Very happy with our short stay here. Good breakfast!
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 27 Apr 2024
I didn’t say I like it. It okay
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 22 Apr 2024
Quiet and safe.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 21 Apr 2024
Great breakfast. A clean motel. Comfy bed and clean bathroom. Efficient staff. Had a hiccup with billing - the hotel system kept charging my credit card with extra couple hundred bucks which the manager tried to reverse but the system overrode. I declined the erroneous charge through credit card company. Other than that an overall hreat stay. Will be happy to stay again.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 21 Apr 2024
Even though this property is in a heavily traveled area, I found it surprisingly quiet. I found it pleasant that all the rooms on the inner circle overlook a lovely pool. The parking lot needs a make-over, there are planters around trees right where you park that you can’t help but ding your doors on and the lighting could be improved. The first room I was sent to was not habitable. It had not been cleaned and the bed was a bare mattress. A call to the front desk corrected the situation very quickly. He apologized and moved me to a fresh room. The lobby area and breakfast area seem to have been remodeled and updated but the two guest rooms that I saw have not been updated and they could use a refresh. All in all, I would recommend it as an acceptable accommodation if you aren’t looking for luxury but practical.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 19 Apr 2024
Rooms are old. Not clean.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 18 Apr 2024
It was very clean. Recommend as a place to sleep
Comment from Hotel Management
19 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 18 Apr 2024
Staff was extremely courteous and friendly. Great breakfast.
Comment from Hotel Management
19 Apr 2024 by Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
