Ratings based on 921 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Nice and helpful personal
by A verified traveler
Posted 15 Jun 2024
Front desk was unprofessional and there were no extra towels. The hotel was very noisy.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Best Western Plus, Hotel Management
Thank you for the high rating!
by A verified traveler
Posted 13 Jun 2024
Close to Lots Restaurants 😜
Comment from Hotel Management
17 Jun 2024 by Best Western Plus, Hotel Management
Thank you for your feedback! We're glad you enjoyed our convenient location near many restaurants. We hope you had a great dining experience and look forward to welcoming you back for another pleasant stay!
by A verified traveler
Posted 7 Jun 2024
The place was great but there were not any bath towels or washcloths in the room when we checked in. They did not give us any for the next day. I had to go to the front desk for everything. It is noisy in the mornings
Comment from Hotel Management
10 Jun 2024 by Best Western Plus, Hotel Management
Thank you for your feedback. We're glad you enjoyed your stay overall, but we apologize for the inconvenience with the towels and the noise in the mornings. We'll address these issues to improve our service. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 5 Jun 2024
The first room they gave me was beyond dirty. Someone had just checked out and they gave me the same room. The second room the tub was dirty and when I called to have someone come clean it i was told housekeeping was gone for the day. Terrible experience just for a one night stay. And to fix the problem i was given a free coke to drink for my troubles. Do not book here.
Comment from Hotel Management
17 Jun 2024 by Best Western Plus, Hotel Management
I'm sorry to hear about your disappointing experience at our hotel. Please accept our sincere apologies for the cleanliness issues and the inconvenience you faced during your stay. We understand your frustration and regret that we did not meet your expectations. We take your feedback seriously and will address these issues with our team to prevent similar occurrences in the future. If you would like to discuss your experience further or if there is anything else we can do to make it right, please don't hesitate to contact us directly.
by A verified traveler
Posted 5 Jun 2024
This hotel is very nice, the staff was helpful. I love their breakfast, in my opinion its better than what most offer. Lavida did a great job preparing the food and keeping it fresh. Denise at the front desk had great spirits and very welcoming.
Comment from Hotel Management
7 Jun 2024 by Best Western Plus, Hotel Management
Thank you for your wonderful review! We're delighted you enjoyed your stay and appreciated our breakfast. We look forward to welcoming you back soon!
by A verified traveler
Posted 3 Jun 2024
No bedding for pull out couch. Would not deliver to room. AC didnt work. Finally agreed to move us to a new room. Just overall lacking. Would not stay again.
Comment from Hotel Management
7 Jun 2024 by Best Western Plus, Hotel Management
We apologize for the inconvenience you experienced during your stay. We're sorry to hear about the issues with the bedding and AC. Your feedback is important, and we'll address these concerns with our team. Thank you for sharing your experience.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Best Western Plus, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Best Western Plus, Hotel Management
Thanks for your feedback!
