Ratings based on 183 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2024
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Perfect hotel on a beautiful river with multiple dining options on site.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Outdoor bar and grill on the deck of the Chena rRver. Very nice. A lot of older tourists asking dimb questions making you feel smart.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2024
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Well cared for and clean. Excellent friendly service
5 out of 5
by A verified traveler

Posted 13 Jun 2024
It also is closer to the airport. It gave us a power nap at that place after we had a long flight and we arrived at 1 am!
Comment from Hotel Management
15 Jun 2024 by Guest Services Manager, Hotel Management
Thank you for the great review! We are happy to hear that you had an enjoyable stay with us. Kind regards, Judy - Guest Services Manager
4 out of 5
by A verified traveler

Posted 11 Jun 2024
I would rate this lodge a 4 star for a couple of reasons. Air conditioning is not in the room we checked in to. At a minimum, I would imagine that each room would be provided with a fan like most hotels provide as a basic amenity . Called the front desk to request for a fan and was assured that one would be delivered which did not happen. Overall, it is a great place to stay except for shortcomings I mentioned earlier.
Comment from Hotel Management
11 Jun 2024 by Guest Services Manager, Hotel Management
Hello, Thank you for your review. I apologize that you did not get the fan you requested. We will use this as a teaching opportunity so it does not happen in the future.I am so glad to hear that you enjoyed your stay overall.Kind regards, Judy, Guest Services Manager
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Guest Services Manager, Hotel Management
Thank you for the great review! We are happy to know you enjoyed your experience with Fairbanks Princess Riverside Lodge and hope we see you again soon!Kind regards, Judy, Guest Services Manager
3 out of 5
by A verified traveler from West Monroe

Posted 9 Jun 2024
This is an ok hotel. I would stay again. The hotel needs to offer free coffee in the lobby for their guests and free shuttle service to the airport.
Comment from Hotel Management
15 Jun 2024 by Guest Services Manager, Hotel Management
Thank you for your review. We will take your suggestion under consideration. Our motorcoach service to the airport runs based on flight arrivals and departures and we are not able to run an additional service to the airport. There is no charge for that.Kind regards, Judy - Guest Services Manager
5 out of 5
by A verified traveler from Fairbanks

Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Guest Services Manager, Hotel Management
Thank you for the great review! We are glad you enjoyed your stay at Fairbanks Princess Riverside Lodge and hope to see you again! Kind regards, Judy, Guest Services Manager