Ratings based on 799 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The Hot Springs are the main attraction & they are excellent. Getting to stay in them until nearly midnight allows a lot of time to relax and enjoy them.
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 30 May 2024
Beautiful area and really an amazing place to be, but the lodging it’s average
by A verified traveler
Posted 27 May 2024
The first room we were given was about 90 degrees inside. It was very old but clean, just very hot. After 2 hours of trying to cool it down with opening the windows and using a fan, we were upgraded to a decent updated room that was cool. The pond next to the hot springs pool looked very dirty and disgusting. More maintenance and property upkeep needed.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 26 May 2024
Hot spring is worth everything but the rooms are out dated and we had problems where our room was extremely hot and there wasnt much they did to fix it. Hot spring made up for it and the ice museum was really cool!
by A verified traveler
Posted 12 May 2024
by A verified traveler from Fairfax
Posted 10 May 2024
Hot spring was lovely, property was interesting.
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 29 Apr 2024
