Ratings based on 73 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2023 on Hotels
Comment from Hotel Management
15 Sep 2023 by Eventexeter, Hotel Management
Dear Guest, Thank you so much for your feedback. Hopefully, we can welcome you back to the University of Exeter in the near future. Kind regards EVENT EXETER
by A verified traveler
OK but not in hot weather
Posted 11 Sep 2023 on HotelsOn the plus side the parking was good and there were nice views.
However it is very institutional - no flexibility about check in, breakfast chaotic as though they were not used to catering for more than just a few people and absolutely sweltering rooms. A small fan just moved the hot air round and the windows hardly opened. Not a good place in hot weather. No room servicing, even though an email said it would happen.
Comment from Hotel Management
11 Sep 2023 by Event Exeter, Hotel Management
Thank you very much for taking the time to feed back and we are very sorry to hear about the issues you encountered during your stay. We are especially sorry to hear that you witnessed problems with the breakfast service, as we regularly cater for large numbers of breakfast guests and often receive very positive feedback on this. And we are also concerned to hear about the lack of room servicing. We will pass this information onto the Accommodation Manager to investigate further. With kind regards.
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
12 Apr 2024 by Event Exeter, Hotel Management
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.
by A verified traveler
Very good value
Posted 6 Sep 2023 on HotelsVery nice stay. Comfortable bed. Excellent breakfast. Very friendly staff. Good value.
Comment from Hotel Management
7 Sep 2023 by Event Exeter, Hotel Management
Dear Brian, Thank you for your lovely review. We are extremely pleased that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Event Exeter
by A verified traveler
Posted 8 Aug 2023 on Hotels
Comment from Hotel Management
16 Aug 2023 by Event Exeter, Hotel Management
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.
by A verified traveler
Bit disappointing for EV Drivers.
Posted 4 Aug 2023 on HotelsThe Accommodation is what you would expect from a Hall of Residence, the staff were very helpful and friendly and Breakfast was fine. All very good for the price. My only real problem was the statement that EV charging is available. I would not expect that to translate that as EV charging is available at a dark car park 4-5 minutes drive away, which you can only use between 16:00 and 08:00 and parking is chargeable. (only a quid though)
Comment from Hotel Management
7 Aug 2023 by Event Exeter, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. It is always good to hear when our customers have found our staff helpful! We are very fortunate to be able to offer our guests free parking, this is not always the case with many hotels. However, there is limited EV charging on campus which is available to guests during their stay, as with most hotels there is a small charge for this service.
by A verified traveler
Posted 30 Jul 2023 on Hotels
Comment from Hotel Management
1 Aug 2023 by Event Exeter, Hotel Management
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.
by A verified traveler
Short break
Posted 25 Jul 2023 on HotelsNice place to stay, good view of the countryside, room was basic but covered requirements.
Good selection at breakfast but it was graduation period so very busy.
Staff very pleasant and helpful.
If you want to walk to town be prepared for a long walk back up the hill but there are local taxi services
Comment from Hotel Management
31 Jul 2023 by Event Exeter, Hotel Management
Thank you for your feedback. We are very pleased to hear that you enjoyed the views and breakfast. It is always good to hear when our customers have found our staff helpful. Devon is a very hilly area! Hopefully the views made up for the hill!
by A verified traveler
Posted 24 Jul 2023
In a great spot. Good value. Great staff
Comment from Hotel Management
24 Jul 2023 by Event Exeter , Hotel Management
Thank you for your feedback. We are very pleased to hear that you enjoyed your stay with us and found your stay 'good value'. We are also very pleased to hear that you found our staff 'Great'! Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.
by A verified traveler
Posted 23 Jul 2023
Great place to stay, very convenient and good value over graduation weekend
Comment from Hotel Management
24 Jul 2023 by Event Exeter , Hotel Management
Thank you for your feedback. We are very pleased to hear that you enjoyed your stay with us and found your stay 'convenient and good value'. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.
