Ratings based on 957 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 26 May 2024
I always love staying in Hotel du Vin hotels, everything is luxury including the pillows and duvet
Comment from Hotel Management
26 May 2024 by Charlotte - DGM, Hotel Management
Thank you for your kind review. I am so pleased you enjoy staying with the brand and our hotel was no different!We look forward to welcoming you again at another time.Kind regards,
by A verified traveler from Dorking
Posted 17 May 2024
The restaurant and garden / pool area are lovely and I would go back to the hotel for lunch or dinner . However , the rooms are very small and compact - despite being upgraded we still struggled to work around this room as bathroom very tight and the window sill was used to house the shaving mirror.
Comment from Hotel Management
26 May 2024 by Charlotte - DGM, Hotel Management
Thank you for taking the time to review your recent stay with us! I am so pleased you enjoyed the hotel. We do have lots of different rooms and would be more than happy to discuss larger options for your next stay.Kind regards,
by A verified traveler
Posted 6 May 2024
Great breakfast. Great staff.
Comment from Hotel Management
12 May 2024 by Charlotte - DGM, Hotel Management
Thank you for your 5/5 review! So pleased you enjoyed your breakfast and the team looked after you.Kind regards,
by A verified traveler
Posted 4 May 2024
Our room was clean and very comfortable. The soaking tub melted away any stress left from traveling. Loved the expresso machine too.
by A verified traveler
Posted 3 May 2024
by A verified traveler from Ongar
Posted 30 Apr 2024
Friendly team all throughout the hotel. Bedroom was quirky and very clean and tidy, nice quiet night. Prebooked parking was very convenient. Recommend!!
by A verified traveler
Posted 25 Apr 2024
Booked a weekend in the cosy room for my husband's birthday. The room was lovely and surprisingly spacious.
The hotel is a stones throw from Magdalen Road, City Centre and the Quay which was perfect!
Staff were also really friendly and helpful!
by A verified traveler
Posted 24 Apr 2024
Dinner service in a private room was patchy and food was not good for the price.
Comment from Hotel Management
5 May 2024 by Charlotte - DGM, Hotel Management
Thank you for your feedback. I am sorry to learn you were disappointed with your experience. I would be grateful if you could contact me directly to discuss this further; dgm.exeter@hotelduvin.com.
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
5 May 2024 by Charlotte - DGM, Hotel Management
Thank you for taking the time to rate your stay with us.We look forward to welcoming you again.Kind regards,