Ratings based on 654 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
We really enjoyed our stay here..The pool are was lovely.Had some lovely food at the pool bar..The rooms were very nice and spotless clean.Two gripes would be the room had no dressing table or mirror to apply make up and dry hair.The plug sockets were situated far from the long mirror so had to do it in all in the bathroom and it was very dark, and hot...Also I thought the breakfast was disappointing not much choice at all in the fruit selection or anything else to be honest.The first hotel Iv ever stayed in Portugal that didn’t have Nata tarts.But I still enjoyed my stay
by A verified traveler
Posted 21 Mar 2024
Great Stay and upgrades
by A verified traveler
Posted 5 Mar 2024
Close to town walls. Friendly, helpful staff.
by A verified traveler
Posted 5 Aug 2023
Comment from Hotel Management
3 Sep 2023 by Tomás Soares Pires, Hotel Management
Muito obrigado pela sua avaliação. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos, Tomás Soares Pires
by A verified traveler
Posted 1 Aug 2023
Good rooms clean and modern but the food is very overpriced for what you get. Not great buffet selection would not eat there again
Comment from Hotel Management
3 Sep 2023 by Tomás Soares Pires, Hotel Management
Muito obrigado pela sua avaliação. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos, Tomás Soares Pires
by A verified traveler
Posted 10 Jul 2023 on Orbitz
Positives-
Easy walking distance from town center.
Spacious lobby, nice looking pool
comfortable bed
able management
Negatives-
Hallways are humid and uncomfortable. Most likely due to indoor pool that is below the halls.
Air Conditioning works but takes awhile to cool room, and bathroom does not get cool easily.
Potential maintenance issues as daughter's room smelled of a sewer in the middle of the night. We wanted a refund, but could not as we booked through this 3rd party, so we will try to deal with them. Mgr was professional and did what she could, but we were left with a less than positive feel with the place.
Comment from Hotel Management
3 Sep 2023 by Tomás Soares Pires, Hotel Management
Muito obrigado pela sua avaliação. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos, Tomás Soares Pires
by A verified traveler
Posted 5 Jul 2023
by A verified traveler
Posted 3 Jul 2023
by A verified traveler
Posted 25 Jun 2023
Customer Service was amazing! I loved every single minute of my stay! The staff was super welcoming and nice, the room was amazing, and I loved the buffet option! Highly recommend this hotel!
Comment from Hotel Management
2 Jul 2023 by Tomás Soares Pires, Hotel Management
Muito obrigado pela sua avaliação. Ficamos satisfeitos por ter ido ao encontro das suas expectativas. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos,
by A verified traveler
Posted 30 May 2023
The staff were friendly and polite. Rooms could have been a bit larger and room chairs were low.
Comment from Hotel Management
2 Jul 2023 by Tomás Soares Pires, Hotel Management
Muito obrigado pela sua avaliação. Ficamos satisfeitos por ter ido ao encontro das suas expectativas. Esperamos poder voltar a receber no nosso hotel. Com os melhores cumprimentos,
