Ratings based on 331 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
I don’t recommend. Booked it and the forced me to pay 30 euro for an extra roll away bed, even though it says free extra roll away beds on Expedia. After showing them proof, he said they have no control over what Expedia says which is not true.
Parking was difficult to find. Basically had to move a road barrier/traffic sign to go down the street necessary to make it to the parking garage. Google maps actually brings you very close but the road is closed but you just move the sign and go through.
Reception was not there when we arrived, even after checking time. Had to wait half an hour to even get in the room.
I hope the 30 euro was worth the negative review!
Comment from Hotel Management
14 Jun 2024 by Leirao , Hotel Management
Dear Mr. Adam Reiland.Thank you very for staying at Valeriana Exclusive Guesthouse.We regret that your son can not give us yet a review, because today when I talk to you and your family they show a huge happiness to spleping in our house.Again just to clarify you have made a reservation for only 2 persons not 3 and request a rollway bed by message.I answer that message saying that we have a price for extra bed and if you still have any doubt to call expedia costumer service support. That you did not do.In case you need some other explanation please contact us directly and we are happy to assist you .Best regards Dario Leirao Valeriana General Manager
by A verified traveler
Posted 5 Jun 2024
The inside of this building is beautiful, clean and in great shape. The terrace offers a nice view and pleasant place for evening drinks. It is located within easy walking distance of the Praça do Giraldo, the Templano Romano, the Cathedral, and the Chapel of Bones. Both of the clerks, Jose and (Dario?), were super friendly and helpful. Parking was a little confusing, but so much better than street parking!
Comment from Hotel Management
6 Jun 2024 by Leirao, Hotel Management
Dear Craig and Christine,Good afternoon.Thank you very much again for your preference in staying at Valeriana Exclusive Guesthouse.Also thank you very much for your amazing review and kind words.Hope see you again soon again n our Guesthouse Valeriana.Best regards.Dario General Manager
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Leirão, Hotel Management
Dear Andrew and Alison,Good morning.Thank you very much for your preference in Valeriana.Also thank you for your nice review.Best regardsDárioManager
by A verified traveler
Posted 29 May 2024
Everything was absolutely wonderful!!
Comment from Hotel Management
30 May 2024 by Leirão, Hotel Management
Dear Jim and Pam,Good morning.Once again thank you very much for your preference in staying at Valeriana Exclusive Guesthouse.Also thank you very much for your amazing review and kind words.Hope see you again soon in our Guesthouse.Warm regards.Dario ManagerPS-Chocolate was outstanding and delicious :)
by A verified traveler
Posted 1 May 2024
The staff was extremely helpful and polite. We had problems finding the parking garage but once we found it, it was very easy to get in and out. We did not have to pay for parking. The breakfast was fabulous. The home was an excellent shape and I would most definitely recommend to all of my friends.
Comment from Hotel Management
2 May 2024 by Leirão, Hotel Management
Dear Robin and Francis, good afternoon.Many thanks for your preference in Valeriana Exclusive Guesthouse.Also thank you very much for your kind words and excelent review.Looking forward to see you again soon at Valeriana.Warm RegardsDárioManager
by A verified traveler
Posted 28 Apr 2024
This boutique hotel was very nice . If you stay in the first floor you might listen to some noise from the people walking to bars and restaurants . I will definitely come back . Parking was a plus .
Comment from Hotel Management
29 Apr 2024 by Leirão, Hotel Management
Dear Lenke, good morning,First of all thank you very much for your preference in stay at Valeriana Exclusive Guesthouse.Also thank you very much for your amazing review and kind words.Hope see you again soon in our Guesthouse.Warm regards.Dario Manager
by A verified traveler
Posted 11 Apr 2024
Our room has little private patio
Comment from Hotel Management
12 Apr 2024 by Leirão, Hotel Management
Dear Barbara, good morning,Once again thank you very much for your preference in stay at Valeriana Exclusive Guesthouse.Also thank you very much for your amazing review.Hope see you again next time in out Guesthouse.Warm regards.Dario Manager
by A verified traveler from kew gardens
Posted 10 Apr 2024
The hotel is beautiful, very clean, with fantastic staff. I would only say the rooms are very small and the private patio is also tiny and covered so doesn't really feel like an outdoor space. I guess its good for the rain but didn't feel like outdoors. Other than that, its a beautiful hotel with wonderful service. Next time I would get a bigger room.
Comment from Hotel Management
10 Apr 2024 by Leirao, Hotel Management
Dear Dipti, Good evening.Thank you very much for your preference in Valeriana Exclusive Guesthouse.Also thank you very much for your kind words and nice review.Hope see you again next time in out Guesthouse.Best regards.Dario Manager
by A verified traveler
Posted 9 Apr 2024
Wonderful small and quiet guesthouse right in the heart of Evora. Nice rooms. Good breakfast. Parking nearby.
Comment from Hotel Management
9 Apr 2024 by Leirão, Hotel Management
Dear William.Good morning.Thank you very much for your preference in Valeriana Exclusive Guesthouse.Allso thank you very much for your kind words and amazing review.Looking forward to see you again soon.Best regardsDárioGeneral Manager
by A verified traveler
Posted 3 Apr 2024
Loved the breakfast and staff so nice
Our room super small but nice rooftop shared area
Thing I hated is expedia sends a link for parking which doesn’t work (it is pages long and not clickable) - my friend got it too and another person checking in got it. Therefore we drove to hotel which is not a drivable area - then had to use written instructions which didn’t work well. So if you have a car book through hotel not Expedia - you do not need to drive to hotel, just parking
Comment from Hotel Management
3 Apr 2024 by Leirão, Hotel Management
Dear Susan, good afternoon.Thank you very much for your preference in Valeriana Exclusive Guesthouse.Allso thank you very much for your kind words and review.Driving in tiwn is difficult, we appologize any issue with that.Looking forward to see you again in our Guesthouse.Best regardsDárioGeneral Manager
