Ratings based on 672 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel Sympa avec une belle vue
Posted 28 Feb 2024 on HotelsHotel propre dans l'ensemble, la laiterie était très confortable et accueil très sympa.
Je recommande
Comment from Hotel Management
29 Feb 2024 by Équipe Zenitude, Hotel Management
Bonjour Madame, Monsieur,Nous vous remercions de nous avoir fait part de votre expérience !Nous sommes heureux d'apprendre que vous avez apprécié votre séjour dans notre résidence !L'équipe de la réception sera ravie de vous accueillir à nouveau chez nous pour un éventuel prochain séjour.Bien cordialementEquipe Zenitude.
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Équipe Zenitude, Hotel Management
Bonjour Madame, Monsieur,Tout d'abord, nous vous remercions sincèrement de nous avoir partagé votre expérience Zenitude !Nous sommes heureux d'apprendre que vous avez apprécié votre séjour dans notre résidence.Nous espérons avoir le plaisir de vous accueillir de nouveau dans notre résidence lors de votre prochain séjour dans notre région.Bien cordialement,Équipe Zenitude
by A verified traveler
Posted 16 Sep 2023 on Hotels
by A verified traveler
Posted 30 Aug 2023
no air condition
by A verified traveler
Posted 1 Aug 2023
It was close to the Amundi golf tournament.
by A verified traveler
Posted 12 Jul 2023 on Hotels
by A verified traveler
Posted 4 Apr 2023 on Orbitz
Comment from Hotel Management
29 May 2023 by Équipe Zenitude, Hotel Management
Bonjour Madame, MonsieurTout d'abord, nous vous remercions sincèrement de nous avoir partagé votre expérience Zenitude !Nous sommes heureux d'apprendre que vous avez apprécié votre séjour dans notre résidence.L'équipe de la réception est par ailleurs ravie d'entendre ces agréables compliments et sera également ravie de vous accueillir à nouveau chez nous pour votre prochain séjour.Bien cordialementÉquipe Zenitude
by A verified traveler from Waiuku
Posted 27 Jul 2022
A wonderful place to stay for the Amundi Evian Women's golf tournament. 400m from the entrance to the course, swimming pool, early breakfast and a wonderful lake view from my room. All of the staff were helpful and pleasant.
by A verified traveler
Posted 27 Apr 2022
Bad attitude
Comment from Hotel Management
27 Apr 2022 by MONSIEUR PASCAL , Hotel Management
Good afternoon Mrs. Zhygareva,
You have booked a non-refundable and non-cancelable offer, it is therefore justified that the reception refuses your request for cancellation free of charge.
In addition, you did not contact us to inform us of your no-show, it was the reception that did so last night for your arrival.
Your rating of 1 out of 5 is therefore not justified by the fact that you have not stayed in our residence.
We advise you to pay attention to the cancellation conditions and the location of the establishment before booking.
Have a good day.
Best regards,
The direction
by A verified traveler
November 21
Posted 18 Nov 2021 on HotelsThe accommodation was a bit dated and would benefit from a facelift. However, it was very clean, spacious and well maintained. The room had a kitchenette which had enough equipment for guests to be able to prepare basic meals and keep food in a fridge. This came in handy, as the time of year we visited meant that not many places were open in the evening, so we bought food from nearby supermarkets and were able to cater for ourselves when we wanted.
Due to Covid precautions, the room was not serviced every day, which is normal for most hotels these days I think. We do tend to keep things tidy so it wasn’t a problem for us, and if you did need anything, the reception staff were on hand. The reception desk isn’t open 24 hours a day, but unless there was a major emergency, I wouldn’t think this would be a problem.
The location is a little out of the town centre and although it is walking distance (about 20 minutes) the return journey is up steep hills, so bear that in mind. We booked knowing this, so not a problem for us, and we had a car in any case.
All in all, we were very happy with the hotel and enjoyed our stay. It was good value for money and served our purposes well. There are other places closer to the town if you don’t want the steep walk, but we would consider this hotel again, if we return to Evian in the future
