Ratings based on 999 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Very nice hotel room staff is so friendly the only thing is it so close to main road that during peak season it may be a little loud
by A verified traveler
Posted 21 Apr 2024
Most unique feature was that it was closed and falling apart
Comment from Hotel Management
24 Apr 2024 by Mallesh, Hotel Management
We are very sorry for the trouble caused. Previous owner didn't inform about the sale and didn't take it down. Expedia was accepting the booking without this information. We notified Expedia and stopped further booking until we reopen. We bought the property and I am the new owner. We are planning to open in mid of May. Please do see me I would like to give 50% off next time you visit.
by A verified traveler from Juniata
Posted 12 Apr 2024
BEWARE! DO NOT BOOK THIS PROPERTY. Booked the stay 6 months ahead of time, even got confirmation email a few days before we were to check in, arrived to property and it is completely deserted. Not a single light on on the entire property. Had to stay across the street. Property is completely abandoned. Nice lady at hotel across the street texted a (former) employee and she said property sold and is obviously vacant. Expedia needs to take it down immediately.
Comment from Hotel Management
24 Apr 2024 by Mallesh, Hotel Management
We are very sorry for the trouble caused. Previous owner didn't inform about the sale and didn't take it down. Expedia was accepting the booking without this information. We notified Expedia and stopped further booking until we reopen. We bought the property and I am the new owner. We are planning to open in mid of May. Please do see me I would like to give 50% off next time you visit.
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 4 Dec 2023
The hotel is clean, friendly staff, I’ve been staying here several years. The office opened late today so I had to go back 15 minutes later for my coffee but this is the first time I’ve had that problem. Just know that breakfast is very limited but fine for me as I’m not a big breakfast eater. They have real coffee creamer which is a must for me. I’ll stay again.
Comment from Hotel Management
5 Dec 2023 by Ana , Hotel Management
Thank You for your review! We are extremely grateful for your stay with us!
by A verified traveler
Posted 20 Nov 2023
Comment from Hotel Management
24 Nov 2023 by AT, Hotel Management
Thank You
by A verified traveler
A decent place to stay
Posted 19 Nov 2023 on HotelsIt’s a decent place to stay. We had a few Asian beetles in our room but other than that it was pretty clean.
Comment from Hotel Management
24 Nov 2023 by AT, Hotel Management
Thank You for your review we appreciate the feedback!
by A verified traveler
Posted 14 Nov 2023
It was a nice atmosphere. Parking could have been better, there was a dirty spot on the toilet seat.
Comment from Hotel Management
14 Nov 2023 by AT, Hotel Management
We strongly apologize about the inconvenience, we do appreciate the feedback!
by A verified traveler
Posted 13 Nov 2023
Good hotel for the price...
Comment from Hotel Management
14 Nov 2023 by AT, Hotel Management
Thank You
by A verified traveler
Wonderful!
Posted 12 Nov 2023 on HotelsIncredible hotel in beautiful Eureka Springs! Clean, friendly employees and very charming
Comment from Hotel Management
14 Nov 2023 by AT, Hotel Management
Thank You for your review we appreciate you!
