Ratings based on 993 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Gnats in hotel room. Balcony door wouldn’t shut, which I’m sure they were coming in that way. Spider webs and gnats in window, not cleaned for a bit clearly.
Comment from Hotel Management
6 Jun 2024 by Toni, Hotel Management
I am so sorry to hear this but do want to let you know our maintenance team and housekeeping are on it because you letting us know. Thank you so much!
by A verified traveler
Posted 2 Jun 2024
Perfect location if visiting Six Flags. Very nice pool and arcade area. Rooms are clean and comfortable. There is a mini frig in the room but no microwave.
Comment from Hotel Management
6 Jun 2024 by Toni, Hotel Management
Thank you for your feedback. Just wanted to let you know we do offer microwaves on request at no charge.
by A verified traveler
Posted 23 May 2024
Needs an update
Comment from Hotel Management
30 May 2024 by Toni, Hotel Management
Thank you for the feedback. Hope you enjoyed your stay
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
12 May 2024 by Toni, Hotel Management
Thank you
by A verified traveler
Posted 3 May 2024
Property is a tad bit outdated. Traveled during snow so it was cold. The room we had was very drafty due to there being an opening in the door. But the staff was understanding and apologetic.
Comment from Hotel Management
12 May 2024 by Toni, Hotel Management
I am sorry to hear your stay was not up to your expectations. Our maintenance team does follow up on any needs guests bring to our attention.
by A verified traveler
Posted 2 May 2024
The kids loved the pool and arcade area.
Comment from Hotel Management
12 May 2024 by Toni, Hotel Management
So glad the kids had a good time.
by A verified traveler from Longview
Posted 29 Apr 2024
Quiet
Comment from Hotel Management
29 Apr 2024 by Toni, Hotel Management
Thank you Rachael
by A verified traveler
Posted 28 Apr 2024
Hotel was fine for a few hours stay, starting to show it's age with wear and tear in the shower and bathroom staining and peeling. All you smell is chlorine from the pool. Towels were very very scratchy and rough. The representative that checked us in was a talking checklist, no chat - all business like a script.
Comment from Hotel Management
12 May 2024 by Toni, Hotel Management
Thank you for the feedback. Our staff will look at each of the issues and possible solutions. Thanks again.
by A verified traveler
Posted 28 Apr 2024
Very pleasant
Comment from Hotel Management
12 May 2024 by Toni, Hotel Management
Thank you
by A verified traveler
Posted 23 Apr 2024
The pool and arcade for the kid made the trip to St. Louis Children's hospital worthwhile. Arcade does not take change (we brought a whole mason jar full😬)You have to purchase a game card w debit or cash. The restaurant was wonderful. I was a little worried because of the cheesy decor but the food was AMAZING.
Comment from Hotel Management
25 Apr 2024 by Toni, Hotel Management
Hi Stephanie, It is always so nice to hear when we make someones stay better. We value our your comments and hope to see you again.
