Ratings based on 40 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worth a stay
Posted 10 Jul 2021 on HotelsFriendly service, good food, hotel in good condition. Room small, but with a great view. Bathroom a little bit dated, but everything else fine.
by A verified traveler
Superb
Posted 9 Sep 2018 on HotelsExcellent service. Large, comfortable and modern rooms. Great quality food. Easy to parking.
by A verified traveler
Posted 13 Aug 2018
This hotel is listed as having A/C, but it does not. The temperature was 35 degrees. Fridge in our room was not working. The restaurant basically is no longer open except for guests who request food. No menu to choose from. There was one 3 course option available the day we arrived. Hotel is under new ownership and is up for sale. Owners are doing minimum they need to do while waiting for a sale of the property. This used to be a nice hotel with great staff. Now it is an empty shell with one poor waiter doing the job of 5 people. I will not stay there again. They should not have the "Best Western" name attached to this hotel.
by A verified traveler
Excellent and spacious rooms
Posted 22 May 2018 on HotelsVery spacious and well appointed rooms. It would have been 5 stars all round but there was no bar or restaurant facilities available during our stay and the town centre is a Taxi ride away. Overall though highly recommended and I would definitely stay there again
by A verified traveler
Posted 7 Aug 2017 on Hotels
Perfect in the quiet side of town. Near a few restaurants and a sweet bar across the street. Smoking rooms. Wonderful staff. I stay there to get over jet lag every year and then move on to friends in Germany
by A verified traveler
Posted 12 Apr 2017 on Hotels
Needed a few repairs, tiles missing in bathroom, shower control missing, so the bath filled at the same time, basin plug jammed in outlet and toilet roll holder missing. Shame I didn't have my tool kit with me.
Recommended
for Everyoneby A verified traveler from London
Traditional hotel overlooking river
Posted 19 Aug 2016
Pros: Room size and view; comfortable bed; buffet breakfast; pleasant staff; good shower; HDTV with many channels including UK.
Cons: Bathroom decor
Location: Eupen is the main German-speaking town in Belgium. Unjustly ignored by Lonely Planet, this quiet friendly town is culturally and historically unique.
This large Best Western hotel is in the lower part of Eupen. It's a stiff walk up to the Upper Town, the rail station and most activities. Staff were friendly and helpful. I was given perhaps the best room despite paying a moderate Expedia price. This had a huge bedroom and bathroom, and balcony overlooking the junction of the River Weser and a heavily wooded stream. Most picturesque, ducks paddling past. Much of the decor was unmodernised 1970s. Fridge did not work, minibar list but no minibar. Traffic over the bridge was noisy. On balance a good choice.
by johannes from Hardenberg
Good hotel
Posted 15 Aug 2016 on HotelsNice hotel frendly people
by Dragos from canada
needs a gig redo
Posted 5 Jun 2016 on HotelsAn old hotel that i guess that back in the days was amazing. However needs a total renovation.
by George from Lancaster UK
Business trip
Posted 30 Apr 2015 on HotelsOK for a night
