Ratings based on 989 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by Guest Relations, Hotel Management
Thank you for choosing to stay with us. We're delighted to read about how wonderful your recent stay at America's Best Value Inn Eugene Oregon went. We work very hard to ensure that every guest has a wonderful experience, and we are so glad that you recognized our efforts. Hope to see you again!!!
by A verified traveler
Posted 4 May 2024
I like how quick the check-in process was. Had a lot more amenities was a affordable price
Comment from Hotel Management
4 May 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 29 Apr 2024
Property was clean. We had only enough hot water for one shower both in the evening and the morning. We will not be staying there again!
Comment from Hotel Management
29 Apr 2024 by Guest Relations , Hotel Management
We welcome all guest feedback as we consider it an opportunity to improve. Our goal is to provide our guests with great service at a great value. We will share your comments with our staff, so that we can be more aware of always providing exceptional customer service. We have someone at the front desk 24 hours who can help our guests with any complaints or concerns.
by A verified traveler
Posted 26 Apr 2024
Parking is a bit wonky but other than that you can’t beat the price for a last min stay
Comment from Hotel Management
26 Apr 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 23 Apr 2024
Great day, very clean and comfortable
Comment from Hotel Management
26 Apr 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 10 Apr 2024
It’s not the mainstream lodging, such as the bigger names. But for me it was wonderful. I stayed at another hotel of the same rating and it was the worse. This one was very clean inside the rooms. The bed, pillows were comfortable. It felt very safe and pridefully cleaned on the inside. I would recommend and definitely this is my go-to lodging if visiting Eugene again.
Comment from Hotel Management
11 Apr 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler from Las Vegas
Posted 3 Apr 2024
All good
Comment from Hotel Management
11 Apr 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 1 Apr 2024
clean , good location
Comment from Hotel Management
5 Apr 2024 by Guest Relations, Hotel Management
Thank you for choosing to stay with us. We're delighted to read about how wonderful your recent stay at America's Best Value Inn Eugene Oregon went. We work very hard to ensure that every guest has a wonderful experience, and we are so glad that you recognized our efforts. Hope to see you again!!!
by A verified traveler
Posted 31 Mar 2024
Website said they had rollaway beds available and staff said they do not. Kind of a shady area. Road its on is noisy and train nearby. Inside of room not the nicest
Comment from Hotel Management
1 Apr 2024 by Guest Relations, Hotel Management
We welcome all guest feedback as we consider it an opportunity to improve. Our goal is to provide our guests with great service at a great value. We will share your comments with our staff, so that we can be more aware of always providing exceptional customer service. We have someone at the front desk 24 hours who can help our guests with any complaints or concerns.
