Ratings based on 147 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
nice
Comment from Hotel Management
20 May 2024 by ML, Hotel Management
Thank you Kjartan :)
by A verified traveler
Posted 24 Sep 2023
Very nice old place. The food was excellent with a good breakfast buffet. The staff was professional and helpful. Parking is available but we came by train. The stop is about 100 meters from the hotel. The restaurant food is expensive but worth it.
Comment from Hotel Management
15 Oct 2023 by Michaela , Hotel Management
Dear Henry, thank you for being our guest. We are happy to read, that you had a pleasant stay with us. Thanks a lot, that you are sharing this here. Hope to see you again. Kind regards
by A verified traveler from Jonestown
Posted 4 May 2023
If you want to eat dinner at the hotel you have to make reservations way ahead of time. Being a hotel guest doesn't necessarily give you access to the restaurant, had to go elsewhere each night. Staff is not friendly
Comment from Hotel Management
6 May 2023 by Michaela , Hotel Management
Dear Robert, thank you very much for your feedback. We always have a table for your hotel guests - and we do the reservation, that you do not have to wait for a table. We are very sorry, that you did not feel comfortable - this is not the service in the Erbprinz, we would like to live. We would be very happy, if you give us a chance to show you, that we can do it better... Kind regards
by A verified traveler
Posted 17 Sep 2022 on Hotels
Comment from Hotel Management
19 Sep 2022 by Michaela , Hotel Management
Herzlichen Dank für die tolle Bewertung! Wir freuen uns.
by A verified traveler
Posted 23 Feb 2022 on Orbitz
Comment from Hotel Management
5 Mar 2022 by Michaela, Hotel Management
Dear Brian -thank you very much for your visit and your positiv feedback.
Great to see, that you enjoyed your stay with us.
Kind regards and all the best
your
Erbprinz
by A verified traveler
A night away from kids
Posted 7 Nov 2021 on HotelsThe food was fabulous. The staff were friendly and attentive. The swimming pool was very calming and relaxing. Sadly, due to the fire the sauna was still closed. Was still able to have a very nice massage, but selections are very limited at this time. I had a double business room. It was comfortable but pretty basic. It was very clean. Biggest downside was the bed. I know this is considered an upscale, German style hotel but the bed was just 2 single beds pushed together. And the beds had hard wooden frames so in the middle there was a large separation with wooded framing. I would have at least expected a modern queen sized mattress in this upscale hotel. Also the bathroom door hit the toilet and the bathroom was very small. Non of this was a problem for my stay alone, but sharing with another would definitely have been less comfortable.
Comment from Hotel Management
14 Nov 2021 by Michaela , Hotel Management
Dear Jessica, thank your for being guest in our hotel and for your open positive words and your feedback. We hope that we will reopen the sauna in May. In the meantime we will have a small one in the courtyard next week. We are very happy, that you enjoyed your stay, the food and that you felt well with the service we are able to offer because of the special circumstances.
Please come back - we are looking forward. Kind regards.
by A verified traveler
Posted 11 Jul 2021 on Hotels
Comment from Hotel Management
18 Jul 2021 by Ihr Erbprinz-Team, Hotel Management
Lieber Gast, wie schön, dass Sie bei uns waren und dass es Ihnen bei uns gefallen hat. Danke für Ihre Bewertung und auf ein Wiedersehen hier bei uns im Erbprinz. Herzliche Grüße.
by A verified traveler
Posted 18 Mar 2020 on Hotels
Not many guests due to Corona
by A verified traveler
Posted 3 Feb 2020 on Hotels
I had the Sky suite and the shower was not working. For the price of that room I at least expect the shower to work. When told the reception by check out she said she can't do anything but will management know. I have not received anything yet.
by A verified traveler
Great business hotel
Posted 12 Dec 2019 on HotelsGreat hotel for short business trip
