Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Beautiful, clean, histoical, great value!
Comment from Hotel Management
6 May 2024 by Patrick, Hotel Management
Thank you very much for staying with us, we hope to see you again!
by A verified traveler
Posted 30 Apr 2024
The way it was built, we like the retro look, rustic look
We did not like the tub, it was very slick and there was no rubber mat.
Comment from Hotel Management
6 May 2024 by Patrick, Hotel Management
Thank you very much for staying with us and letting us know how slick the tub was.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Patrick, Hotel Management
Thank you very much for staying with us!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Patrick, Hotel Management
Thank you very much for staying with us!
by A verified traveler
Posted 21 Apr 2024
We had a trip booked in advance and we had a really heavy emergency, and we tried to contact the hotel if there was any way we could reschedule or get a refund as having an emergency was not in our plans at all. They have a strict non-refundable policy so if you may have an family emergencies don’t book here because they don’t care!
Comment from Hotel Management
24 Apr 2024 by Patrick, Hotel Management
We're sorry that there was an issue, but unfortunately we have to abide by Corporate decisions and rules.
by A verified traveler
Posted 3 Apr 2024
Friendly staff
Comment from Hotel Management
3 Apr 2024 by Patrick, Hotel Management
Thank you very much for staying with us!
by A verified traveler from Lakebay
Posted 31 Mar 2024
Room was clean and comfortable.
Comment from Hotel Management
2 Apr 2024 by Patrick, Hotel Management
Thank you very much for staying with us and we hope that you'll stay with us again!
by A verified traveler
Posted 17 Mar 2024
We had a great time at Crag’s! It’s a beautiful historic building with lots of character. I would definitely recommend this lodge. I’m looking forward to staying here again.
Comment from Hotel Management
21 Mar 2024 by Patrick, Hotel Management
Thank you very much for staying with us, we hope to see you again!
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Patrick, Hotel Management
Thank you very much for staying with us, we hope to see you again!
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Patrick, Hotel Management
Thank you very much for staying with us, we hope to see you again!
