Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
It's safe and easy to go to Estes Lake. All staff are kind.
Comment from Hotel Management
20 May 2024 by FD , Hotel Management
Thank you, Heecheon, we appreciate your business. We hope to see you again in the future!
by A verified traveler from Bellevue
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by FD, Hotel Management
Thank you, William, for the wonderful review and thank you for staying with us! We hope to see you again soon.
by A verified traveler
Posted 18 May 2024
Clean nice and even and little continental breakfast
Comment from Hotel Management
21 May 2024 by Murphy, Hotel Management
Thank you so much for the 5/5 Jacquelyn! We're so glad you enjoyed your stay with us and we hope to see you again soon!
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by FD, Hotel Management
Thank you for the review, Kevin and thank you for staying with us. We hope to see you again soon!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
19 May 2024 by FD, Hotel Management
Thank you for your review Robert! We thank you for staying with us and we hope to see you again in the future!
by A verified traveler
Posted 15 May 2024
Views incredible, continental breakfast, access to Estes Lake quick walk!
Bed comfortable plenty of towels
Staff friendly, grounds with elk
Comment from Hotel Management
16 May 2024 by FD, Hotel Management
Hello Patricia, thank you for your kind words! We are so glad to read that you enjoyed your stay with us! The elk are truly amazing. We are blessed to have them frequent our property. Thank you again and we hope to see you in the future!
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Murphy, Hotel Management
Thank you for staying with us Shreya! We look forward to seeing you again. We are glad you enjoyed your stay.
by A verified traveler
Posted 12 May 2024
So many things to do and cleanliness and great staff customer service. Will be back.
Comment from Hotel Management
13 May 2024 by Front Desk, Hotel Management
Thank you, Jennifer, for the kind words. We take pride in our cleanliness, and we sincerely care about our guests and their experience. We want to extend our thanks and we look forward to seeing you again!
by A verified traveler
Posted 12 May 2024
The location was very nice, near the lake.
Comment from Hotel Management
12 May 2024 by FD, Hotel Management
Thank you for the wonderful review, Manisha! We hope to see you again soon!
by A verified traveler
Posted 11 May 2024
Everything was great at the resort except the heater was old and would make random loud noises that made it hard to sleep. Service and staff were great though!
Comment from Hotel Management
11 May 2024 by FD, Hotel Management
Hello Kathleen, we want to extend our thanks and gratitude for choosing to stay with us and thank you for the review. We have a wonderful staff who truly care about our guests and their experience. We apologize to hear that it sounds like the heater was causing some noise. We will be checking the heater right away. We can generally solve most things if the front desk is notified. We hope to see you back in the future! Thank you again, and we hope you have a wonderful day, Kathleen!
