Ratings based on 44 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2024
Maybe I was uninformed while booking, but I expected someone to be in office upon checkin. Simple misunderstanding. Either way, keys were prepared and displayed, and they have a wealth of entertainment to provide from the main office during your stay. Great for the value. Would recommend depending on goals for vacation.
Comment from Hotel Management
7 Mar 2024 by Mark, Hotel Management
Hi Nicholas, We have not had anyone in the office since Covid. Most people seem to like the self-check in. Very simple and the office is open 24 hours a day. We do have a manager who lives on site and is available all the time. Glad you enjoyed your stay! Blessings!Mark
by A verified traveler
We enjoyed our stay
Posted 2 Jan 2024 on HotelsThe good: great customer service, very clean, great price for the area, amazing views, quiet, comfortable bed and pillows, towels soft and not reaking of bleach, wood burining fireplace, hot shower
Needs improvement: couch not comfortable, chairs for dining table need to be tightened, kitchen and bathroom could use an update but were very clean and usable as is, bedspread very thin and additional blanket too small for bed
Overall we were very satisfied and will visit again.
Comment from Hotel Management
3 Jan 2024 by Mark, Hotel Management
Thanks for the great review and helpful comments!Blessings!Mark
by A verified traveler
Posted 16 Nov 2023
Could not sleep on the pillows they were flat like cardboard, used the cushions from the couch behind them. The shower was wonderful, until anyone flushed the toilet even in another unit, and you stood in the shower with no water for what felt like eternity (3 minutes until the toilet filled back up). The property is located off lake Estes and the animals and views were beautiful.
Comment from Hotel Management
16 Nov 2023 by Mark, Hotel Management
Hi Tennille, Sorry you did not like the pillows. Like mattresses, they are hard to find the perfect ones for everyone. Some people think they are too soft, some too hard, some too fluffy, some too flat...you know. But thank you for your review!Blessings!Mark
by A verified traveler
Posted 23 Oct 2023
Clean, a place to sleep but nothing spectacular. It was ok, but needs some updates.
Comment from Hotel Management
23 Oct 2023 by Mark, Hotel Management
Hi Linda! Thanks for your review! Hope to see you again soon!Blessings!Mark
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
16 Nov 2023 by Mark, Hotel Management
Thanks for your great review! Glad you had a good visit!Blessings!Mark
by A verified traveler
Posted 21 Oct 2023 on Travelocity
I loved everything. It was a very welcoming. The rooms were very clean I loved sitting outside on the wooden swing looking at the mountains.
We will be back to stay again,
Comment from Hotel Management
21 Oct 2023 by Mark, Hotel Management
Thank you, Josie! Glad you had a great time!Blessings!Mark
by A verified traveler
Posted 11 Oct 2023 on Orbitz
it seemed no one was around
Comment from Hotel Management
12 Oct 2023 by Mark, Hotel Management
Hi Walter! Glad you had a nice stay. As far as it seeming like no one was around, we do that on purpose so our guests have privacy. But I promise people were around. Our manager lives on the property and we have 3 maintenance and cleaning people working there all the time. But we do not keep anyone in the office. Blessings!Mark
by A verified traveler
Awesome views and prime location
Posted 3 Oct 2023 on HotelsWe loved our stay and we’re grateful we picked Estes Lake Lodge. We came down, unknowingly, during “Elkfest”, which had tons of people coming in to enjoy. Estes Lake Lodge had the best location so we weren’t at all swamped like the rest of Estes Park. We got the greatest treat as a family of over 12 elk camped down right in front of us! Excellent bird watching too. We were lucky to have a fireplace and the office is open 24 hours for supplies you need, like firewood, And the check in and out process is user friendly. Its all “on your own”, which we appreciated. We will stay there again.
Comment from Hotel Management
3 Oct 2023 by Mark, Hotel Management
Hi Elizabeth! So glad that you had a great time! This is my favorite time of year in Estes Park. The weather is great, the trees are changing color, and the elk are in rut!Hope to see you again soon!Blessings!Mark
by A verified traveler
Posted 3 Oct 2023
Great place to stay.
Comment from Hotel Management
3 Oct 2023 by Mark, Hotel Management
Thanks for your good review, Janiel.Hope to see you again!Blessings!Mark
by A verified traveler
Posted 2 Oct 2023 on Orbitz
The elk were in the yard! Amazing!
Very quaint.
Needs a hot tub.
Comment from Hotel Management
2 Oct 2023 by Mark, Hotel Management
Glad you had a good time, Donald. We are considering a hot tub...or a sauna!Blessings!Mark
