Ratings based on 12 Verified Reviews
4.9 Room cleanliness
4.4 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Hotel has very nice accommodations. Pool and beach were fantastic. Food at restaurants were good. Breakfast was great
The service was extremely slow at the pool. Took an average 30-45 minutes to get a bottle of water. Had to ask multiple servers to get drinks or menus. Food also took a long time to arrives. This want a one day occurrence, occurred each day I was there.
by A verified traveler
Posted 19 May 2024
beautiful property, great service, exceptional breakfast
Comment from Hotel Management
26 May 2024 by Javier del Pozo, Hotel Management
Dear Julia,Thank you so much for taking the time to sumbit the review.I am very happy to read that you have enjoyed your our facilities, the service provided by our METT associates and breakfast! Your review drives us to keep our team motivated and deliver the best service to all our guests and costumers.I appreciate your time again and I hope to serve you in the near future!Sincerely,Javier del PozoFront Office Manager
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Javier del Pozo, Hotel Management
Dear Rana,Thank you very much for choosing us on your recent stay in Costa del Sol.I am extremely happy to see that our property and the service provided by our team exceeded your expectations.I appreciate your time and I hope to welcome you back to METT Marbella-Estepona in soon!Sincerely,Javier del PozoFront Office Manager
by A verified traveler
Posted 10 Apr 2024
I know the area very well so I knew what we were getting
Comment from Hotel Management
13 Apr 2024 by Natalia Ramon, Hotel Management
Dear Terence Martin,Thank you for sharing your experience with us.We are pleased to know that you enjoyed your stay with us and we hope to welcome you back soon at METT Hotel & Beach Resort, Marbella-Estepona!Kind regards,Natàlia RamonFront Office Assistant Manager
by A verified traveler
Posted 8 Apr 2024
The property and staff were amazing. It was beautifully decorated and the staff were very polite and couldn't do enough for us. The only minor issue was the music around the pool on some days was a little bit too loud in the afternoons and somewhat repetitive. I appreciate the pool vibes they were going for but a better choice of music to suit the audience would have been appreciated. Having said that the hotel did accommodate and turn it down a little. Overall greta hotel and fantastic experience. I wouldhighly recommend it.
Comment from Hotel Management
13 Apr 2024 by Natalia Ramon, Hotel Management
Dear Phiroze,Thank you so much for taking the time to share your experience with us and for your kind words. Rest assured that will be shared with the team!Regarding the music, please note that as a lifestyle hotel we do organise events especific days per week with music to create a vibrant atmosphere. However, I would like to thank you for your constructive comments.We hope to welcome you back very soon at METT Hotel & Beach Resort, Marbella-Estepona!Kind regards,Natàlia RamonFront Office Assistant Manager
by A verified traveler from guayaquil
Posted 6 Apr 2024
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Comment from Hotel Management
9 May 2024 by Javier del Pozo, Hotel Management
Dear Carlos,Thank you very much for staying with us and your time spent to submit the Guest Experience review.I was very glad to see that you were clearly satisfied with your experience at our hotel. We are very proud of our property and especially our team, a positive review is as important as anything to us and gives us the reassurance that we are doing things the right way! Once again we sincerely thank you for your time and I hope we have the pleasure of welcoming you back to METT Marbella-Estepona in the not too distant future.Sincerely,Javier del PozoFront Office Manager
by A verified traveler
Posted 6 Nov 2023
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 9 Nov 2023 on Ebookers
Great service!
Comment from Hotel Management
9 Nov 2023 by Javier del Pozo, Hotel Management
Dear Malik,Thank you very much for staying with us and your time spent to complete your review.I was very glad to see that you were clearly satisfied with your experience at our hotel. Rest assured that I will share your feedback with METT team.Once again we sincerely thank you for your time and I hope we have the pleasure of welcoming you back to METT Marbella-Estepona in the not too distant future.Sincerely,Javier del PozoFront Office Manager
