Ratings based on 294 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The hotel felt fresh and new throughout. The rooms are well equipped with a fridge, safe and plenty of storage space. The bed was comfortable and I slept well. The bathroom was also new and fitted to a high standard. The reception and bar area were both clean and spacious with a small shop with snacks to buy. The breakfast was a self-service arrangement with a good choice of healthy options. I would highly recommend this hotel and would definitely book it again if I was visiting Essen.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 31 Mar 2024
Too noisy
Comment from Hotel Management
8 Apr 2024 by NH Essen Team, Hotel Management
Dear Raad,Thank you very much for your excellent rating. We are absolutely happy about your review. For a quite room please ask the reception for advise. We are happy to meet your preferences. We look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler from Gaithersburg
Posted 24 Mar 2024
Mohammed was very helpful and polite. The fact that he could speak English was a plus. He also ordered a taxi for is in a jiffy. Great service. Only wish there were facial bar soaps provided and not just hand wash. Please give Mohamed a bonus or promotion.
Comment from Hotel Management
8 Apr 2024 by NH Essen Team, Hotel Management
Dear Xenia,Thank you very much for your excellent rating. We are absolutely happy about your review and your comment about Mohammed. We are very proud of him and will of course share this feedback with him. We look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler from Brighton
Posted 2 Jan 2024
Comment from Hotel Management
4 Jan 2024 by NH Essen Team, Hotel Management
Dear Wissam,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler
Posted 17 Dec 2023
Great location for the Christmas markets. Clean and comfortable rooms
Comment from Hotel Management
18 Dec 2023 by NH Essen Team, Hotel Management
Dear Karen,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by NH Essen Team, Hotel Management
Dear Caroline,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler
Posted 31 Oct 2023
Great property. Clean, convenient, the room had everything we needed. It's located in the city center close to shopping, restaurants and transportation. Will stay there again.
Comment from Hotel Management
3 Nov 2023 by NH Essen Team, Hotel Management
Dear Pattycja,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler
Posted 18 Oct 2023 on Orbitz
The staff was very helpful, and the room was very comfortable.
Comment from Hotel Management
27 Oct 2023 by NH Essen Team, Hotel Management
Dear Jean,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
by A verified traveler
Posted 15 Oct 2023
It was a nice vicinity to stay.
Comment from Hotel Management
18 Oct 2023 by NH Essen Team, Hotel Management
Dear Steve,Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.Kind regardsBrightenRooms Division Manager
