Ratings based on 299 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2024
3 out of 5
by A verified traveler

Posted 17 Dec 2023
Great small room, very clean, very well maintained, bar staff stunning. Check in, no room ready after waiting 3 hours to check in. Staff at check in very aggressive. No kettle in room or ability to get morning drinks unless you pay for simple and expensive breakfast.
5 out of 5
by A verified traveler

Motel One Essen Dec 2023

Posted 13 Dec 2023 on Hotels
The checkin was easy. We were confused about the parking situation. We had to go inside and find out where to park. It would have been nice to know ahead of time. The staff was very helpful and did everything they could to make our stay better. The Christmas markets were across the street from the hotel which made it nice for visiting day or night. Dining choices were abundant within easy walking of the hotel.
5 out of 5
by A verified traveler from Canton

Posted 6 Dec 2023
Excellent service and convenience.
4 out of 5
by A verified traveler

Posted 28 Nov 2022
Been coming here for 10 years since it's location is perfect for our needs. I liked the simplicity and decoration of the lobby and dining room better before it's renovation. the decor is too busy now. This time, we had a renovated room. I missed the closet that was there before, it has even less storage space now. just 2 tiny shelves that can't even fit a pair of shoes. The bathroom smelled like somebody had been smoking in there, and there was contact lens in the bed that was not from my family
4 out of 5
by A verified traveler

English is the international language, not German

Posted 5 Mar 2020 on Hotels
Very good hotel. Shame all documents and information was sent in German. I requested a copy in English and never received it. How can international travellers accept conditions in a local language they don’t understand? Very annoying
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2020 on Hotels
5 out of 5
by A verified traveler

Business Hotel

Posted 14 Jan 2020 on Hotels
I absolutly love this hotel and use it regularly whilst on business in Essen. i find the staff friendly the hotel is located perfectly with planty of restaurants in the immediate factility and the Hotel has an excellent Bar
Comment from Hotel Management
20 Jan 2020 by N. Werner, Hotel Management
Dear Howard, Thank you for your great review of our hotel . We are glad that you have enjoyed your stay with us and looking forward to welcoming you in our hotel again. Kind regards from Essen, Nicole Werner, Hotel Manager & Motel One Essen Team.
5 out of 5
by A verified traveler

Designer hotel located in the heart of Essen

Posted 8 Jan 2020 on Hotels
I use this hotel regularly it’s based beautifully in the centre of Essen surrounded by plenty of restaurants and shopping. The staff are always friendly and happy to help. It’s a designer hotel which is fabulous for the money.
Comment from Hotel Management
13 Jan 2020 by N.Werner, Hotel Management
Dear Howard, Thank you for the great review of our hotel! We are glad that you have enjoyed your stay again and hope to see you again very soon. Sincerely, Nicole Werner & Motel-One-Essen-Team
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