Ratings based on 96 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2023 on Hotels
Comment from Hotel Management
10 Nov 2023 by Office, Hotel Management
Vielen Dank für die positive Bewertung. Gerne begrüßen wir Sie bald wieder bei uns. Mit freundlichen Grüßen Ihr Team vom Hotel An der Gruga
by A verified traveler
Posted 16 Oct 2023 on Hotels
Comment from Hotel Management
10 Nov 2023 by Office, Hotel Management
Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team vom Hotel an der Gruga
by A verified traveler
Posted 28 Sep 2022 on Hotels
Comment from Hotel Management
12 Oct 2022 by Hotel An der Gruga , Hotel Management
Hallo David,herzlichen Dank für Ihre tolle Bewertung.Wir freuen uns auf Ihren nächsten Besuch in Essen.Ihr Hotel An der GrugaChristoph Weber
by A verified traveler
Great hotel / great location
Posted 6 Nov 2020 on HotelsVery nice hotel, central to the Messe and Ruttenschied which in Essen is very important. It was clean, comfortable with a friendly and helpful staff. Parking can be challenging in the area, but the hotel has its own parking as well.
This is the first time I have stayed but will be looking to it as my first choice from now on as I need to visit the city.
Comment from Hotel Management
6 Nov 2020 by Hotel An der Gruga , Hotel Management
Andrew, thank you very much for your marvelous and friendly rating. We are very pleased about it.
We hope to welcome you soon in Essen
Yours Hotel An der Gruga
by A verified traveler
Posted 26 Jan 2020 on Hotels
Comment from Hotel Management
24 Feb 2020 by Katharina Kämpf, Front Office Manager, Hotel Management
Thank you very much for your wonderful rating :)
by A verified traveler
Posted 25 Jan 2020
Comment from Hotel Management
24 Feb 2020 by Katharina Kämpf, Front Office Manager, Hotel Management
Thank you very much for your wonderful rating :)
by A verified traveler
Just fine.
Posted 19 Oct 2019 on HotelsEverything was just fine. Friendly staff.
Comment from Hotel Management
20 Oct 2019 by Katharina Kämpf, Front Office Manager, Hotel Management
Thank you very much :)
by A verified traveler
Posted 11 Dec 2018
the staff are very friendly with good manners, speeaking very well English.
Hotel is quiet, nice and comfortable
Comment from Hotel Management
8 Jan 2019 by Katharina Kämpf, Front Office Manager, Hotel Management
Dear Ania,
thank you very much for your great rating and your feedback. We are glad to hear that you had a good stay with us.
Best regards,
by A verified traveler
Comfortable and well-located for business
Posted 27 Apr 2018 on HotelsI was travelling for business, and this lovely little B&B-style place was conveniently located. All I really needed was a comfortable bed and a clean bathroom, so I'm not fussy - but the desk and spacious room made it easy to get extra work done after hours. The hotel is clean, comfortable and with large rooms for a European hotel (though the shower was tiny!). Breakfast was typical German fare - cheese, ham and fruit - and while there's no restaurant on site, a long road full of great offerings is just 5 minutes' walk. (Staff can even provide a map to local bars and restaurants.) There were just a few niggles for me: I was on the top floor and no lift is available (my lack of fitness showed); there was a rip in the bed head; and the shower head had a leak. Hardly enough to mark the place down, as everyone was friendly and I had a comfortable stay.
Comment from Hotel Management
2 May 2018 by Katharina Kämpf, Front Office Manager, Hotel Management
Dear Lauren,
thank you very much for your rating and your feedback to your stay. We are glad to hear that you had a good stay here with us. We have already ordered new fabric for the bed cushion. These are gradually getting a few signs of use. We will also replace the shower head immediately - thank you therefore.
We have an elevator directly in the middle of the ground floor - I am sorry that you did not find it.
Hope to see you again soon
Recommended
for Everyoneby A verified traveler from MA
Lovely hotel near congress center.
Posted 10 Jul 2017Small hotel near congress center, good restaurants nearby.
I was upgraded on arrival to a business room. Larger than most euro rooms. Entrance from the garden and coffee machine to help with jetlag.
Breakfast was good and staff were friendly.
Grugapark is worth a visit.
Comment from Hotel Management
13 Jul 2017 by Svenja Böhme, Reservations Manager , Hotel Management
Dear Guest,
thank you very much for this great feedback. We were very happy that you felt comfortable with us and hope to welcome you again soon.
Best regards
