Ratings based on 91 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Feb 2024 on Hotels
Unfortunate broken parking fob and missing ironing board were sorted quickly and easily. Would have been nice to have a small heater to supplement the underfloor heating. Great location - especially for us as attending a funeral in the area.
4 out of 5
by A verified traveler

Posted 19 Mar 2020
It’s a lovely apartment, clean and tidy. I didn’t like the fact that a key 🔑 and a manager were not easily available at first, it was stressful to deal with it specially after a long trip. Perhaps next time will be better. Thank you so much for correcting those issues afterwards.
Comment from Hotel Management
19 Mar 2020 by Päivi H Customer Service Manager, Hotel Management
Hello! Thank you for your feedback! It's great to heat that your Temporary Home was comfortable and lovely! We have a magical Pindora door opening system and of course we try have also alternative options if there is for example no smart phone at use. If there are any issues or questions, we have a 24/7 Customer Service available and we will assist the guest in all questions. Good that everything was sorted out and next time you can contact us in advance and we will help you. I hope you had a wonderful trip in the end! Welcome back again to be our Homie! Best regards, Päivi & Hiisi homies Hiisi Homes
5 out of 5
by A verified traveler

Posted 5 Jan 2020
Was everything new nothing to complain about it. Also you have your own bathroom, not share as most of the other properties in the same period.
Comment from Hotel Management
7 Jan 2020 by Päivi H, Hotel Management
Hello! Thank you for your feedback! I am delighted to hear that you enjoyed your stay at Hiisi Homes Serviced Apartments. Have a nice evening! And welcome back again to back our Homie! Best regards, Päivi H Customer Service Manager Hiisi Homes
4 out of 5
by A verified traveler

Posted 22 Dec 2019
room is clean. kitchen is fully equipped. place is outside CBD and very quiet / peaceful. security to access the apartment is excellent (no keys, all using apps, key pins)
Comment from Hotel Management
25 Dec 2019 by Päivi H, Hotel Management
Hello! Thank you for your feedback! Very nice to hear that you enjoyed your stay at Hiisi Homes Espoo Center! The location is great - it is near the services and nature. Welcome back to be our Homies! Best regards, Päivi H Customer Service Manager Hiisi Homes
5 out of 5
by A verified traveler

Posted 26 Oct 2019
Comment from Hotel Management
18 Nov 2019 by Päivi H, Hotel Management
Hello! Thank you for your feedback! It's very nice to hear that you enjoyed your stay at Hiisi Homes Espoo Center! It is a very nice location, in the middle of everything! Welcome back to be out Homie! Best regards, Päivi H Customer Service Manager Hiisi Homes
4 out of 5
by A verified traveler

Posted 22 Oct 2019 on Hotels
Comment from Hotel Management
23 Oct 2019 by Noora / Hiisi Homes, Hotel Management
Hi! Thanks for the review and welcome back again! Best regards, Noora and Hiisi Homies
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2019 on Hotels
5 out of 5
by A verified traveler

Posted 21 Jun 2019
Overall excellent
Comment from Hotel Management
27 Jun 2019 by Noora/ Hiisi Homes, Hotel Management
Hi! Thanks for your review. Happy to hear you were pleased with the apartment! We hope to see you soon again! Regards, Noora and Hiisi Homies
1 out of 5
by A verified traveler

Never again

Posted 11 Jun 2019 on Hotels
Will avoid both hotels.com and Hiisi in the future. Stayed with Hiisi before and it was good but this time they simply messed up my booking.
Comment from Hotel Management
27 Jun 2019 by Noora/ Hiisi Homes, Hotel Management
Hi! We are very sorry to hear that your booking didn't go as planned. We would appreciate the information about this so we can improve and make sure it doesn't happen in the future. Regards, Noora and Hiisi Homies