Ratings based on 458 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cerritos
Posted 12 Jul 2023
Reasonable price good location.
by A verified traveler
Lovely hotel
Posted 24 Jul 2022 on HotelsThe hotel couldn't find our booking at first but they went the extra mile and got us registered and even upgraded our room. Very pleased with this stay.
by A verified traveler
Home again
Posted 10 Aug 2021 on HotelsI was in town for my 55 +1 college reunion and when I was in school there, I lived just around the corner from the hotel. It was a very nice stay and with a very friendly and helpful staff. It is very close to the train station, so it was very close to where I had to be. I warmly recommend it.
Comment from Hotel Management
28 Sep 2021 by Receptionen, Hotel Management
Tack varmt välkommen åter
by A verified traveler
Posted 27 Jul 2020 on Hotels
Comment from Hotel Management
28 Jul 2020 by 1, Hotel Management
Tack för att du valde att bo hos oss. Vi uppskattar din feedback
by A verified traveler
Business in Eskilstuna
Posted 11 Oct 2019 on HotelsI didn’t enjoy this hotel. My room was very basic and cold. I tried upping rads but it didn’t work. The reception on my tv wasn’t the best either. Yes this was an old historic hotel but I do think they could do better.
Breakfast could certainly have been better too,
Comment from Hotel Management
12 Oct 2019 by Reception, Hotel Management
We are very sorry you were not satisfied with your stay. We will address these points directly.
Kind regards
Receptionen
by A verified traveler
comfort and pleasant stay
Posted 30 Sep 2019 on Hotelsvery warn welcome from receptionist. close to train station and city center. good WiFi connection. very good and free dinner buffet for the guest. easy parking.
Comment from Hotel Management
1 Oct 2019 by Reception, Hotel Management
Thank you and welcome back
by A verified traveler
Posted 15 Aug 2019
We loved our balcony and sleeping with the door open. Lovely hardwood floors and an antique fireplace in our room. Would have liked it if the twin beds did not slide apart.
Comment from Hotel Management
15 Aug 2019 by Receptionen, Hotel Management
Thanks for staying with us. We appreciate your feedback! We will try to adjust the beds for your next visit!
by A verified traveler from Stranraer, gb
Posted 4 Mar 2019
The staff made me feel very welcome, and were exceptionally helpful towards me.
They happily changed my booking for me. Had beer available to buy and provided a free evening meal.
On top of that the receptionist was happy to have a conversation with me....
What a nice place.
Comment from Hotel Management
5 Mar 2019 by Reception, Hotel Management
Thank you for your review, we are happy that you enjoyed your stay at our hotel. Welcome back to us
by A verified traveler
All you need in-town
Posted 31 Jul 2018 on HotelsConveniently located, classy classic hotel, with full attentiveness from staff. Buffet breakfast is very good. Very good-sized room. And off-street parking!
Comment from Hotel Management
31 Jul 2018 by Receptionen, Hotel Management
Thank for choosing the First Hotel City. We appreciate your feedback.
Recommended
for Everyoneby A verified traveler from UK
City centre hotel by station
Posted 26 Apr 2018We got a very warm welcome and the staff were helpful and friendly throughout our stay. Breakfast was nice and there was tea coffee and homemade cakes available all day.
Comment from Hotel Management
27 Apr 2018 by Receptionen, Hotel Management
Thank you for choosing our hotel. We value your feedback.